You shoe-horned in a $5,000 "protection plan" that I didn't need or ask for. The junk I had in there didn't amount to $50. Then when I went to access the unit, the code didn't work. Luckily there was someone there to re-set it. The rest of the time I was at the unit, the staff person wasn't and the "be back" clock sign was on the locked door. I probably would have renewed if there was someone actually there to take my money! But since there wasn't, I decided to just packed up my truck and move on. Then, later in the day someone named Steve called and asked about it and it turned out I was charged a mystery fee of $17 which he thankfully backed out. Not a good look for CubeSmart.

No comment

Connie is the best, sets CubeSmart above and beyond the rest. Personal, professional service every time.

price jump of 30%

Connie hands down is the most wonderful and helpful human being I've ever met. She's a blessing to this world and made everything so quick and painless. She's incredibly knowledgeable and personable. Not only am I thankful to have been help by here at cube smart, I'm blessed to be able to have met her in general! She's is hard working, kind, and just all around a fantastic person.

Because Connie was awesome.And her customer service was excellent. The location and the store was in great condition and very clean.She keeps it very organizations and very maintained. The maintenance.

Your front desk lady was kind to me

Never had issues. Everyone n e was helpful and customer service was great.

I love renting storage at this place great customer service great Experience great people’s.

GOOD SERVICE