While the customer service was outstanding, the steep increase in price every 3 months made it unaffordable. I was paying almost triple of what I found elsewhere. It's not an indoor facility, so not like they need to cover ac costs for the units.
Verified User
•
Feb 20, 2026
5.0/5
5.0/5
Great experience and staff
Verified User
•
Feb 18, 2026
3.0/5
3.0/5
The experience was positive.
Verified User
•
Feb 5, 2026
4.0/5
4.0/5
storage space are not airtight, so dust can accumulate, but no signs of vermin in 12 years in a space.
Verified User
•
Feb 1, 2026
1.0/5
1.0/5
Unlikely because i don't live in the area and have no family in the Tucson AZ area.
Verified User
•
Jan 25, 2026
5.0/5
5.0/5
Location, price and the personality/ customer service of the staff (sorry can’t remember her name).
Verified User
•
Jan 20, 2026
1.0/5
1.0/5
The current price for a unit my size is $160, but I have been paying over $300 per month the past few years.Plus you refuse to give a refund of remaining fee after I closed account.
While the customer service was outstanding, the steep increase in price every 3 months made it unaffordable. I was paying almost triple of what I found elsewhere. It's not an indoor facility, so not like they need to cover ac costs for the units.
Verified User
•
Feb 20, 2026
5.0/5
5.0/5
Great experience and staff
Verified User
•
Feb 18, 2026
3.0/5
3.0/5
The experience was positive.
Verified User
•
Feb 5, 2026
4.0/5
4.0/5
storage space are not airtight, so dust can accumulate, but no signs of vermin in 12 years in a space.
Verified User
•
Feb 1, 2026
1.0/5
1.0/5
Unlikely because i don't live in the area and have no family in the Tucson AZ area.
Verified User
•
Jan 25, 2026
5.0/5
5.0/5
Location, price and the personality/ customer service of the staff (sorry can’t remember her name).
Verified User
•
Jan 20, 2026
1.0/5
1.0/5
The current price for a unit my size is $160, but I have been paying over $300 per month the past few years.Plus you refuse to give a refund of remaining fee after I closed account.