The manager Scott is great! The negative is that the co. increases the monthly rent. The rent is increased until the renter can no longer rent. This is a stupid business practice
Verified User
•
Feb 4, 2026
4.0/5
4.0/5
Great service. Employees were always kind and informative. Would have an appreciated a heads up at time of purchase that amount due would increase.
Verified User
•
Jan 31, 2026
5.0/5
5.0/5
Friendly service. Everything was explained very well
Verified User
•
Jan 16, 2026
5.0/5
5.0/5
It was great and reliable and affordable
Verified User
•
Jan 12, 2026
1.0/5
1.0/5
There was significant theft of my storage unit. I left a voicemail for the manager requesting information on how to file an insurance claim, and never received a call nor a text in return.
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
Very easy and quick procedure. Very helpful associate!
Verified User
•
Jan 4, 2026
3.0/5
3.0/5
Good service
Verified User
•
Dec 28, 2025
1.0/5
1.0/5
Cubesmart is very expensive. The annual increases became too much. Security is minimal and my unit was broken into. I found a larger indoor unit for nearly $100 less per month at Extra Space Storage. They also offer senior discounts. My family got a 10x10 unit there for way less than what we have been paying at Cubesmart
Verified User
•
Dec 17, 2025
1.0/5
1.0/5
Extortion. Pure and simple. It was very physically taxing to get my storage unit moved and it took a long while before I had the time and other means to be able to do so, or I would have done it long ago. Twice a year I get a notice in the mail that my rent is going up. Why? The same size unit is $111 for new customers online and I was paying over $300!! Absolute theft.
Verified User
•
Dec 5, 2025
5.0/5
5.0/5
Professional and Polite,we really appreciate their attentiveness!Thank you
The manager Scott is great! The negative is that the co. increases the monthly rent. The rent is increased until the renter can no longer rent. This is a stupid business practice
Verified User
•
Feb 4, 2026
4.0/5
4.0/5
Great service. Employees were always kind and informative. Would have an appreciated a heads up at time of purchase that amount due would increase.
Verified User
•
Jan 31, 2026
5.0/5
5.0/5
Friendly service. Everything was explained very well
Verified User
•
Jan 16, 2026
5.0/5
5.0/5
It was great and reliable and affordable
Verified User
•
Jan 12, 2026
1.0/5
1.0/5
There was significant theft of my storage unit. I left a voicemail for the manager requesting information on how to file an insurance claim, and never received a call nor a text in return.
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
Very easy and quick procedure. Very helpful associate!
Verified User
•
Jan 4, 2026
3.0/5
3.0/5
Good service
Verified User
•
Dec 28, 2025
1.0/5
1.0/5
Cubesmart is very expensive. The annual increases became too much. Security is minimal and my unit was broken into. I found a larger indoor unit for nearly $100 less per month at Extra Space Storage. They also offer senior discounts. My family got a 10x10 unit there for way less than what we have been paying at Cubesmart
Verified User
•
Dec 17, 2025
1.0/5
1.0/5
Extortion. Pure and simple. It was very physically taxing to get my storage unit moved and it took a long while before I had the time and other means to be able to do so, or I would have done it long ago. Twice a year I get a notice in the mail that my rent is going up. Why? The same size unit is $111 for new customers online and I was paying over $300!! Absolute theft.
Verified User
•
Dec 5, 2025
5.0/5
5.0/5
Professional and Polite,we really appreciate their attentiveness!Thank you