Great service. Employees were always kind and informative. Would have an appreciated a heads up at time of purchase that amount due would increase.
Verified User
•
Jan 31, 2026
5.0/5
5.0/5
Friendly service. Everything was explained very well
Verified User
•
Jan 16, 2026
5.0/5
5.0/5
It was great and reliable and affordable
Verified User
•
Jan 12, 2026
1.0/5
1.0/5
There was significant theft of my storage unit. I left a voicemail for the manager requesting information on how to file an insurance claim, and never received a call nor a text in return.
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
Very easy and quick procedure. Very helpful associate!
Verified User
•
Jan 4, 2026
3.0/5
3.0/5
Good service
Verified User
•
Dec 28, 2025
1.0/5
1.0/5
Cubesmart is very expensive. The annual increases became too much. Security is minimal and my unit was broken into. I found a larger indoor unit for nearly $100 less per month at Extra Space Storage. They also offer senior discounts. My family got a 10x10 unit there for way less than what we have been paying at Cubesmart
Verified User
•
Dec 17, 2025
1.0/5
1.0/5
Extortion. Pure and simple. It was very physically taxing to get my storage unit moved and it took a long while before I had the time and other means to be able to do so, or I would have done it long ago. Twice a year I get a notice in the mail that my rent is going up. Why? The same size unit is $111 for new customers online and I was paying over $300!! Absolute theft.
Verified User
•
Dec 5, 2025
5.0/5
5.0/5
Professional and Polite,we really appreciate their attentiveness!Thank you
Verified User
•
Dec 4, 2025
5.0/5
5.0/5
Prompt service, explained basic rules and regulations. Good attitude.
Great service. Employees were always kind and informative. Would have an appreciated a heads up at time of purchase that amount due would increase.
Verified User
•
Jan 31, 2026
5.0/5
5.0/5
Friendly service. Everything was explained very well
Verified User
•
Jan 16, 2026
5.0/5
5.0/5
It was great and reliable and affordable
Verified User
•
Jan 12, 2026
1.0/5
1.0/5
There was significant theft of my storage unit. I left a voicemail for the manager requesting information on how to file an insurance claim, and never received a call nor a text in return.
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
Very easy and quick procedure. Very helpful associate!
Verified User
•
Jan 4, 2026
3.0/5
3.0/5
Good service
Verified User
•
Dec 28, 2025
1.0/5
1.0/5
Cubesmart is very expensive. The annual increases became too much. Security is minimal and my unit was broken into. I found a larger indoor unit for nearly $100 less per month at Extra Space Storage. They also offer senior discounts. My family got a 10x10 unit there for way less than what we have been paying at Cubesmart
Verified User
•
Dec 17, 2025
1.0/5
1.0/5
Extortion. Pure and simple. It was very physically taxing to get my storage unit moved and it took a long while before I had the time and other means to be able to do so, or I would have done it long ago. Twice a year I get a notice in the mail that my rent is going up. Why? The same size unit is $111 for new customers online and I was paying over $300!! Absolute theft.
Verified User
•
Dec 5, 2025
5.0/5
5.0/5
Professional and Polite,we really appreciate their attentiveness!Thank you
Verified User
•
Dec 4, 2025
5.0/5
5.0/5
Prompt service, explained basic rules and regulations. Good attitude.