Honestly the units are fine. But the company is greedy. My monthly bill went from 120/month to 170/month. Just because they wanted to raise it. For that reason alone I would not recommend cube smart.
Verified User
•
Jan 20, 2026
2.0/5
2.0/5
Very dark in the unit and hard to see even in day time. The concrete drive way is super slanted and hard to use with the carts. Price went up significantly after first year. No one at front desk quite frequently.
Verified User
•
Jan 9, 2026
3.0/5
3.0/5
The reason I didn’t give a 10 was because it was such a fight to get a unit.The Mgr wouldn’t allow my daughter to be listed on my acct. as she has her own unit and, I guess, is linked somehow to another. I’m 70 and in poor health. She assists me with most of my affairs. I only had 24 hrs to secure to storage. She had to email an ‘urgent’ message to upper mngmnt for review. I did get approval to rent the unit but it was a nightmare.
Verified User
•
Jan 6, 2026
5.0/5
5.0/5
Easy to get a rental started. Good security. Easy to end.
Verified User
•
Jan 4, 2026
4.0/5
4.0/5
The storage facility was clean and well maintained others than they elevator being out of order for quote a while.
Verified User
•
Jan 3, 2026
5.0/5
5.0/5
Easily accessible
Verified User
•
Dec 31, 2025
3.0/5
3.0/5
Very secure, but fees increased 3-fold in less than 10 years.
Honestly the units are fine. But the company is greedy. My monthly bill went from 120/month to 170/month. Just because they wanted to raise it. For that reason alone I would not recommend cube smart.
Verified User
•
Jan 20, 2026
2.0/5
2.0/5
Very dark in the unit and hard to see even in day time. The concrete drive way is super slanted and hard to use with the carts. Price went up significantly after first year. No one at front desk quite frequently.
Verified User
•
Jan 9, 2026
3.0/5
3.0/5
The reason I didn’t give a 10 was because it was such a fight to get a unit.The Mgr wouldn’t allow my daughter to be listed on my acct. as she has her own unit and, I guess, is linked somehow to another. I’m 70 and in poor health. She assists me with most of my affairs. I only had 24 hrs to secure to storage. She had to email an ‘urgent’ message to upper mngmnt for review. I did get approval to rent the unit but it was a nightmare.
Verified User
•
Jan 6, 2026
5.0/5
5.0/5
Easy to get a rental started. Good security. Easy to end.
Verified User
•
Jan 4, 2026
4.0/5
4.0/5
The storage facility was clean and well maintained others than they elevator being out of order for quote a while.
Verified User
•
Jan 3, 2026
5.0/5
5.0/5
Easily accessible
Verified User
•
Dec 31, 2025
3.0/5
3.0/5
Very secure, but fees increased 3-fold in less than 10 years.