Everything went well until we REALLY needed it to go well then:1) elevator went out when we needed it most. Mgr said waiting on a part from Dallas (2 hours away)2) no “out of order sign” ever was placed on the elevator3). had to move all our heavy boxes down steep stairs(we both have had recent ortho surgeries!3) no offer of a partial refund even after elevator out for 3 weeks4) no outside lighting when we were moving stuff at night.5) it almost always takes 3-4 attempts to enter numbers on the keypads before it works (I’ve seen st least 3 others have same problemWe finally got tired kid the elevator being broken (and the part is just 2 hours away). Same excuse that “holiday shipping delays”! So we found a cheaper facility all on one floor. BTW, this facility went up in price every quarter since we joined 1.25 years ago. . . now is almost $100 more each month than when we started.

I was in less than 3 months and rent was raised 25.00, that adds up.

Price escalated to ridiculous $247 pm.

I rented space for about 2 1/2 years - always paid my rental fee well in advance of the due date. I had a 10x15 unit and on 11/5 received notice my rent was escalating to $247.00 month. Cannot continue comments due toTyping space constraints.

Courteous service and friendly personal. Location is well kept.

Very clean, well lit and safe location. I appreciate the close unit to the front of property. It was a smooth move in/ move out.Thanks

When the new GM took over services began to drop and the cleanliness of the facility

easy to sign up, easy access. Only issue is when have a second story unit, the elevator is pretty questionable. One time it wasn't working when moving things in which made it difficult.

4 large increases, sometime only months apart. Outrageous increase over the last couple of years. Clearly a case of greed on the part of this company. This facility is not affected by tariffs, nor, other than electricity, affected by inflation. I can guarantee that electricity has not risen that much. There is little maintenance to the buildings - concrete paving, concrete floors, minimal landscaping and minimal staffing. Absolutely no reason for the number and frequency of increases.

Very easy to use.