Cubesmart punishes longtime customers by arbitrarily raising their monthly rentals charges, the longer you are a loyal customer, the higher they raise your rate. A friend of mine just rented a larger unit than mine for a 1/3 of what I am paying, and will likely be 3 years before they are paying what I recently paid.

the team was great at start up and shut down

Good customer service but don’t like the pricing. The prices is not guarantee. I thought it would be locked in for a year or six months. Also they try and sneak in monthly insurance which they don’t tell you until you are about to pay.

Very courteous staff. Clean and roomy storage unit. Also, last day before office opened, we took our car and lock. They called to make sure that we vacated our unit because our lock was gone. This was impressive to me because what if we hadn’t removed it? They walk around and do a lock check everyday. Which means your unit is safe! Thank you.

Excellent customer service at location

Service was great 👍

Site is clean but very expensive. They start you off cheap and once you’re in, they keep raising the price. I had a small unit and was paying $341 a month. Who can afford that?

The price advertised, vs the price when I got to cube smart!

Customer service is great

Fair pricing. Very attentive desk person (Bob). Able to prepay for a year.