Great customer service received when I interact with the staff in person!
Verified User
•
Mar 17, 2026
4.0/5
4.0/5
For the best of my apologies.
Verified User
•
Mar 10, 2026
5.0/5
5.0/5
location ,customer service, and price
Verified User
•
Mar 5, 2026
4.0/5
4.0/5
The receptionist is wonderful and good customer service
Verified User
•
Mar 1, 2026
5.0/5
5.0/5
Customer service was excellent, the attendant took her time to explain everything and walk with you to the unit you chose.
Verified User
•
Feb 16, 2026
3.0/5
3.0/5
Locker was hard to open and the unit does not have gutters… when it rains, water pours down in front
Verified User
•
Feb 5, 2026
5.0/5
5.0/5
CJ in Upper Marlboro is the reason I gave CubeSmart a 10.
Verified User
•
Jan 29, 2026
1.0/5
1.0/5
As a new renter, didn't expect to have to shovel my way in/out. This is unacceptable and dangerous to your customers. I've NEVER had this concern with PUBLIC STORAGE. I understand the inclement conditions, but CubeSmart made NO EFFORT in customer service with this matter.
Verified User
•
Jan 21, 2026
5.0/5
5.0/5
CJ was awesome in helping me. Great customer service
Verified User
•
Jan 21, 2026
2.0/5
2.0/5
The units and facility is nice , but the price has gotten ridiculous, compared to others
Great customer service received when I interact with the staff in person!
Verified User
•
Mar 17, 2026
4.0/5
4.0/5
For the best of my apologies.
Verified User
•
Mar 10, 2026
5.0/5
5.0/5
location ,customer service, and price
Verified User
•
Mar 5, 2026
4.0/5
4.0/5
The receptionist is wonderful and good customer service
Verified User
•
Mar 1, 2026
5.0/5
5.0/5
Customer service was excellent, the attendant took her time to explain everything and walk with you to the unit you chose.
Verified User
•
Feb 16, 2026
3.0/5
3.0/5
Locker was hard to open and the unit does not have gutters… when it rains, water pours down in front
Verified User
•
Feb 5, 2026
5.0/5
5.0/5
CJ in Upper Marlboro is the reason I gave CubeSmart a 10.
Verified User
•
Jan 29, 2026
1.0/5
1.0/5
As a new renter, didn't expect to have to shovel my way in/out. This is unacceptable and dangerous to your customers. I've NEVER had this concern with PUBLIC STORAGE. I understand the inclement conditions, but CubeSmart made NO EFFORT in customer service with this matter.
Verified User
•
Jan 21, 2026
5.0/5
5.0/5
CJ was awesome in helping me. Great customer service
Verified User
•
Jan 21, 2026
2.0/5
2.0/5
The units and facility is nice , but the price has gotten ridiculous, compared to others