Customer service was excellent, the attendant took her time to explain everything and walk with you to the unit you chose.
Verified User
•
Feb 16, 2026
3.0/5
3.0/5
Locker was hard to open and the unit does not have gutters… when it rains, water pours down in front
Verified User
•
Feb 5, 2026
5.0/5
5.0/5
CJ in Upper Marlboro is the reason I gave CubeSmart a 10.
Verified User
•
Jan 29, 2026
1.0/5
1.0/5
As a new renter, didn't expect to have to shovel my way in/out. This is unacceptable and dangerous to your customers. I've NEVER had this concern with PUBLIC STORAGE. I understand the inclement conditions, but CubeSmart made NO EFFORT in customer service with this matter.
Verified User
•
Jan 21, 2026
5.0/5
5.0/5
CJ was awesome in helping me. Great customer service
Verified User
•
Jan 21, 2026
2.0/5
2.0/5
The units and facility is nice , but the price has gotten ridiculous, compared to others
Verified User
•
Jan 21, 2026
5.0/5
5.0/5
Clean facility. Zero concerns. If I had any concerns, CJ would have taken care of them.
Verified User
•
Jan 18, 2026
4.0/5
4.0/5
The staff was always friendly and informative!!!
Verified User
•
Dec 28, 2025
4.0/5
4.0/5
Great customer service access to storage.
Verified User
•
Dec 28, 2025
1.0/5
1.0/5
The storage unit had mice and it destroyed my things. I had to throw everything away. Complete lost. Lost money and my items.
Customer service was excellent, the attendant took her time to explain everything and walk with you to the unit you chose.
Verified User
•
Feb 16, 2026
3.0/5
3.0/5
Locker was hard to open and the unit does not have gutters… when it rains, water pours down in front
Verified User
•
Feb 5, 2026
5.0/5
5.0/5
CJ in Upper Marlboro is the reason I gave CubeSmart a 10.
Verified User
•
Jan 29, 2026
1.0/5
1.0/5
As a new renter, didn't expect to have to shovel my way in/out. This is unacceptable and dangerous to your customers. I've NEVER had this concern with PUBLIC STORAGE. I understand the inclement conditions, but CubeSmart made NO EFFORT in customer service with this matter.
Verified User
•
Jan 21, 2026
5.0/5
5.0/5
CJ was awesome in helping me. Great customer service
Verified User
•
Jan 21, 2026
2.0/5
2.0/5
The units and facility is nice , but the price has gotten ridiculous, compared to others
Verified User
•
Jan 21, 2026
5.0/5
5.0/5
Clean facility. Zero concerns. If I had any concerns, CJ would have taken care of them.
Verified User
•
Jan 18, 2026
4.0/5
4.0/5
The staff was always friendly and informative!!!
Verified User
•
Dec 28, 2025
4.0/5
4.0/5
Great customer service access to storage.
Verified User
•
Dec 28, 2025
1.0/5
1.0/5
The storage unit had mice and it destroyed my things. I had to throw everything away. Complete lost. Lost money and my items.