When we first arrived to your facility, we were greeted quickly and with a friendly service. Very helpful with all our questions.

Raised prices by over $40 once the new year hit. Absolutely zero contact or information given as to why, when or any reason as to the rise in prices.

Good service

I was using it during a move which is now complete.I was using it during a move which is now complete.

The only concern was the time the storage units were available.

While retrieving my possessions I noticed my unit was covered in rat feces. All my things are contaminated with rate feces and most likely urine which is a health hazard. Because the furniture were brought in the house, we now see a few of these things on the floor. Could have been transferred from the shoes of the movers from the storage to my house and some came from the furniture brought in the house. This is unacceptable.

because cube smart arbitrarily began raising my rental fee.

Rip off

I gave this score due to a severely unacceptable experience with my storage unit. My belongings were contaminated by rodent activity, including feces, which poses a clear health risk. Despite this, management failed to take accountability or provide appropriate support. Instead, I was told I am responsible for removing and disposing of contaminated furniture, which is unreasonable given the circumstances.There was also a lack of transparency regarding the insurance policy, and no one was able to provide me with clear information or assistance in filing a claim. Communication overall was poor, and I felt dismissed rather than supported.A storage facility should ensure a clean, secure environment and take responsibility when that standard is not met. That did not happen here. I would not recommend this facility to others.

Price could have been cheaper. I would have kept long. Overall it did thejob