Apparently I signed up for a month free but was charged. Never moved in, they contacted me informing me that my next month was about to be due, even tho I didn't move in. But over text, they simply stated "we don't do refunds".. before I even inquired. It was rude and honestly suspicious, because clearly they're not being very clear on their advertisements. Yes I know, I'm sure it's in the fine print somewhere, but how common is this company for their first response was "we don't do refunds"... so i highly don't recommend bc if this was the way they wanted to handle anything before I ever had a chance to ask question... that's bad business.
Verified User
•
Jan 15, 2026
1.0/5
1.0/5
Because I had been paying on time not missing a payment and then out of nowhere my price went up as it didn’t state my price would change or they didn’t tell me my price would go up so I moved out and that’s why you guys got this review
Verified User
•
Jan 12, 2026
5.0/5
5.0/5
Great customer service, helpful on answering my questions to storage size and availability. Signing up was easy, unit is passcode entry and monitored. Climate controlled area is easy to move belongings in and out of.
Verified User
•
Nov 23, 2025
5.0/5
5.0/5
1. The app is great, you can open/close the gates and pay your rent. The staff was super friendly as well!!
Verified User
•
Nov 9, 2025
5.0/5
5.0/5
Because it was one of the options.
Verified User
•
Nov 4, 2025
5.0/5
5.0/5
Staff was very nice and courteous and very helpful through the process.
Verified User
•
Nov 2, 2025
5.0/5
5.0/5
The process was very quick and easy, and Misty at the office was very nice and helpful with any problems I needed solved. I would recommend this storage place if anyone ever asked me about it for sure
Verified User
•
Oct 13, 2025
3.0/5
3.0/5
We still have another unit there, but it has been so easy to keep our things stored while we're adjusting to living in a smaller home. We can come and go when we need to..
Verified User
•
Sep 30, 2025
5.0/5
5.0/5
Site management was very helpful
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
Love how well you staff was how clean the store was how professional the staff was how knowledgeable the staff was. They were friendly. They were courteous. They were on point with everything all around I give him a 10 out of 10.
Apparently I signed up for a month free but was charged. Never moved in, they contacted me informing me that my next month was about to be due, even tho I didn't move in. But over text, they simply stated "we don't do refunds".. before I even inquired. It was rude and honestly suspicious, because clearly they're not being very clear on their advertisements. Yes I know, I'm sure it's in the fine print somewhere, but how common is this company for their first response was "we don't do refunds"... so i highly don't recommend bc if this was the way they wanted to handle anything before I ever had a chance to ask question... that's bad business.
Verified User
•
Jan 15, 2026
1.0/5
1.0/5
Because I had been paying on time not missing a payment and then out of nowhere my price went up as it didn’t state my price would change or they didn’t tell me my price would go up so I moved out and that’s why you guys got this review
Verified User
•
Jan 12, 2026
5.0/5
5.0/5
Great customer service, helpful on answering my questions to storage size and availability. Signing up was easy, unit is passcode entry and monitored. Climate controlled area is easy to move belongings in and out of.
Verified User
•
Nov 23, 2025
5.0/5
5.0/5
1. The app is great, you can open/close the gates and pay your rent. The staff was super friendly as well!!
Verified User
•
Nov 9, 2025
5.0/5
5.0/5
Because it was one of the options.
Verified User
•
Nov 4, 2025
5.0/5
5.0/5
Staff was very nice and courteous and very helpful through the process.
Verified User
•
Nov 2, 2025
5.0/5
5.0/5
The process was very quick and easy, and Misty at the office was very nice and helpful with any problems I needed solved. I would recommend this storage place if anyone ever asked me about it for sure
Verified User
•
Oct 13, 2025
3.0/5
3.0/5
We still have another unit there, but it has been so easy to keep our things stored while we're adjusting to living in a smaller home. We can come and go when we need to..
Verified User
•
Sep 30, 2025
5.0/5
5.0/5
Site management was very helpful
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
Love how well you staff was how clean the store was how professional the staff was how knowledgeable the staff was. They were friendly. They were courteous. They were on point with everything all around I give him a 10 out of 10.