The experience I had with the onsite manager “Mimi” was instrumental. I ran into issues during my move out in December 2025, and she provided me with unprecedented support that made my move out possible without further delays. She understands customers very well and made sure I got the best possible experience. Thank you Mimi! You are the best.

Good price per square foot, good location, friendly and helpful staff onsite

Location is nearby. Staff is on site during convenient hours. Facility is kept clean.

Mimi, the person who helped us, was fantastic; her customer service is excellent. We have rented two spaces, and both interactions with Mimi were great. It is back to the good old days, where you talk to a person and get a great in-person interaction vs chatbots.Mimi even provided advice on storing things and ways to go about doing things, it was not just about getting us set-up with a space

Mimi was very helpful during checkout when the elevator was out of service.

The elevator broken and the employee on duty needs to definitely be trained on customer service …. BE TIME!!!!!!

Difficult reaching the office manager in person. Would like a pro rate or refund if you cancel your storage reservation before the end of the month.

Easy access, love the elevators and access to carts. Facility is clean and safe. Front desk is helpful and responsive.

Clean. Friendly rep in store. Reasonable rates.

Clean, easy to get started and good customer service.