The customer service agent went above/beyond helping. He was pleasant, kind and relatable.
Verified User
•
Jul 19, 2026
5.0/5
5.0/5
Customer service agent went above and beyond to help me. He was kind and helpful. Totally understand what I told him my needs for the store age was.
Verified User
•
Jul 13, 2026
4.0/5
4.0/5
We don't have friends that currently need storage.
Verified User
•
Jul 13, 2026
5.0/5
5.0/5
Went smoothly
Verified User
•
Jul 12, 2026
5.0/5
5.0/5
Facility is clean and in great condition. Management onsite could not be more helpful or responsive
Verified User
•
Jul 5, 2026
5.0/5
5.0/5
Andrew - the GM at the CubeSmart in Rolesville/Wake Forest was super helpful throughout the process. The moving into the units was easy with locks provided, plus added insurance. He also helped out the movers providing access with open doors/units, cold water and the units were very clean upon entry.
Verified User
•
Jul 4, 2026
1.0/5
1.0/5
The unit was very clean. But I was very upset when the rates was increased by more than 50% after a few months. More moderate, annual increases would be more appropriate and less likely to alienate lessees.
Verified User
•
Jun 26, 2026
5.0/5
5.0/5
The staff was very helpful. The garage is very clean. The app is easy to use.
Verified User
•
Jun 16, 2026
5.0/5
5.0/5
Easy reservation and convenient location. Helpful staff!
The customer service agent went above/beyond helping. He was pleasant, kind and relatable.
Verified User
•
Jul 19, 2026
5.0/5
5.0/5
Customer service agent went above and beyond to help me. He was kind and helpful. Totally understand what I told him my needs for the store age was.
Verified User
•
Jul 13, 2026
4.0/5
4.0/5
We don't have friends that currently need storage.
Verified User
•
Jul 13, 2026
5.0/5
5.0/5
Went smoothly
Verified User
•
Jul 12, 2026
5.0/5
5.0/5
Facility is clean and in great condition. Management onsite could not be more helpful or responsive
Verified User
•
Jul 5, 2026
5.0/5
5.0/5
Andrew - the GM at the CubeSmart in Rolesville/Wake Forest was super helpful throughout the process. The moving into the units was easy with locks provided, plus added insurance. He also helped out the movers providing access with open doors/units, cold water and the units were very clean upon entry.
Verified User
•
Jul 4, 2026
1.0/5
1.0/5
The unit was very clean. But I was very upset when the rates was increased by more than 50% after a few months. More moderate, annual increases would be more appropriate and less likely to alienate lessees.
Verified User
•
Jun 26, 2026
5.0/5
5.0/5
The staff was very helpful. The garage is very clean. The app is easy to use.
Verified User
•
Jun 16, 2026
5.0/5
5.0/5
Easy reservation and convenient location. Helpful staff!