Staff and accommodations for excellent. However, the pricing increase is out of control!!
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Akeisha was super friendly and easy to work with. She was very accommodating and showed us the units available. She made things easy and we appreciate her assistance.
Verified User
•
Feb 7, 2026
5.0/5
5.0/5
Extremely helpful manager
Verified User
•
Jan 25, 2026
5.0/5
5.0/5
Place was clean and staff friendly and helpful.
Verified User
•
Jan 23, 2026
1.0/5
1.0/5
I called CubeSmart to get a quote for a smaller unit prior to me changing units. I asked for what my total monthly bill was going to be and I was told that it was going to be $67 rate for a new unit. I therefore proceeded with changing units and came in on the following Monday to change units only to find out a week later that my bill was actually going to be $89 and the staff failed to tell me that there were other charges included such as insurance and taxes. I am aware that I have to pay insurance, but I was under the impression that the total that I was given of $67 included any taxes and fees being that my request was what will my monthly bill be? I called to complain to the manager at the store who told me she’s sorry for the misunderstanding, but refused to take accountability for the fact that I was given the wrong information.
Verified User
•
Jan 20, 2026
5.0/5
5.0/5
Everything was very smooth and easy.Excellent customer service
Verified User
•
Jan 16, 2026
3.0/5
3.0/5
1) it was convenient2) it was clean3) did not like price increases after only 60 days
Verified User
•
Jan 14, 2026
1.0/5
1.0/5
To expensive. Rent keeps going up.
Verified User
•
Jan 13, 2026
5.0/5
5.0/5
Nice facility, secure, clean.
Verified User
•
Dec 14, 2025
5.0/5
5.0/5
Fantastic staff. They are very helpful and nice. The space is very clean and secure. Had a great experience renting a storage space from here.
Staff and accommodations for excellent. However, the pricing increase is out of control!!
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Akeisha was super friendly and easy to work with. She was very accommodating and showed us the units available. She made things easy and we appreciate her assistance.
Verified User
•
Feb 7, 2026
5.0/5
5.0/5
Extremely helpful manager
Verified User
•
Jan 25, 2026
5.0/5
5.0/5
Place was clean and staff friendly and helpful.
Verified User
•
Jan 23, 2026
1.0/5
1.0/5
I called CubeSmart to get a quote for a smaller unit prior to me changing units. I asked for what my total monthly bill was going to be and I was told that it was going to be $67 rate for a new unit. I therefore proceeded with changing units and came in on the following Monday to change units only to find out a week later that my bill was actually going to be $89 and the staff failed to tell me that there were other charges included such as insurance and taxes. I am aware that I have to pay insurance, but I was under the impression that the total that I was given of $67 included any taxes and fees being that my request was what will my monthly bill be? I called to complain to the manager at the store who told me she’s sorry for the misunderstanding, but refused to take accountability for the fact that I was given the wrong information.
Verified User
•
Jan 20, 2026
5.0/5
5.0/5
Everything was very smooth and easy.Excellent customer service
Verified User
•
Jan 16, 2026
3.0/5
3.0/5
1) it was convenient2) it was clean3) did not like price increases after only 60 days
Verified User
•
Jan 14, 2026
1.0/5
1.0/5
To expensive. Rent keeps going up.
Verified User
•
Jan 13, 2026
5.0/5
5.0/5
Nice facility, secure, clean.
Verified User
•
Dec 14, 2025
5.0/5
5.0/5
Fantastic staff. They are very helpful and nice. The space is very clean and secure. Had a great experience renting a storage space from here.