My belongings were secure and easily accessible

Great customer service at the Waltham Location

Very easy process and very accessible.Not 10 because facilities do not allow easy access for trailers.

Rental process was easy, discount rate for 6 months was good, and facility itself was very clean and safe. I would have liked if there were an online process for notifying them that my unit had been vacated at the end of the expected contract period, but they called back soon after Ileft a telephone message and promptly sent an email confirming that they had checked the unit.

The lady is very professional

The space was great, I didn't love that the price increased every year.

Easy access

Filthy and terrible place with very rude people working there

Service

I was happy with the unit, but disappointed in the increases so quickly