Very clean facility and temperature controlled nicely

The threat of the price increase WHENEVER. That's not right. Once a year a small increase.

From start to finish the facility employees were very friendly and pleasant to deal with.If I need there services in the future I absolutely wouldn’t hesitate to call them again.

Clean location and polite staff

Very clean and safe environment

Rate was jacked up after a couple of months with no explanation, knew someone there who had water damage and cube smart didn’t cover it, they were out over $1500.00 , I visible saw the damage an we couldn’t figure out where the water came in from especially since it was in the middle of the building.Forced to carry insurance but it’s useless because you deny everything.

I felt that I had been explained the totality of the service and protection Cubesmart had to offer. The price was right for the unit I was interested in, and its location was perfect. I was impressed with the office manager as well. It seemed to me that he possessed technical skills not usually found in other storage facilities. I have been in the same facility for ten or so years and have learned that management actually pertains directly to the success or failure of the business. I am very happy to be part of the Cubesmart family.

Professional service

You cannot keep customers if you give them a price and state it's not introductory and then raise prices 2 times in 3 months. Sad that company trust gets ruined by this sort of thing.

I was told the monthly rent was $60 monthly for my unit, but was not the case when I actually did the paperwork. They have a weird way of telling you that the first month is free, but with all the admin fees etc, it was still over $60 monthly. How can you give 1 month free, when there is no limit on how long you sign up for a unit? Then the monthly charge comes out to $86.00. False information provided when I toured the facility. They also automatically charged me for a lock of their choice of $20. The facility is new and clean. My second trip to drop stuff off, the back door security lock was not