Overall, I have had a good experience with your company. However, your pricing is misleading
Verified User
•
Dec 8, 2025
5.0/5
5.0/5
The staff was very welcoming and helpful gave me the information I needed to know about the storage. This was my first time using CubeSmart storage.
Verified User
•
Dec 5, 2025
3.0/5
3.0/5
Price nearly doubled from 2023 to 25.
Verified User
•
Dec 4, 2025
5.0/5
5.0/5
Good climate control and well protected area. Price is awesome . I can use it again in future.
Verified User
•
Nov 23, 2025
3.0/5
3.0/5
Easy to access; area in good condition
Verified User
•
Nov 18, 2025
3.0/5
3.0/5
Clean somewhat economical units with pleasant efficient staff and easy to use website and billing
Verified User
•
Nov 5, 2025
2.0/5
2.0/5
The rent is very expensive. You guys have shown no sympathy, or help, either, when I broke down crying more than once when I got to speak to someone over the phone. My life has done a 360 after my 14 yr old daughter passed away and all you guys care about is strictly running a business. With disregard to a struggling, grieving mom
Verified User
•
Oct 24, 2025
1.0/5
1.0/5
I messaged the storage facility and told them I no longer needed the storage unit. They still billed me and told me I owed the money and are now threatening to add more money to the bill.
Overall, I have had a good experience with your company. However, your pricing is misleading
Verified User
•
Dec 8, 2025
5.0/5
5.0/5
The staff was very welcoming and helpful gave me the information I needed to know about the storage. This was my first time using CubeSmart storage.
Verified User
•
Dec 5, 2025
3.0/5
3.0/5
Price nearly doubled from 2023 to 25.
Verified User
•
Dec 4, 2025
5.0/5
5.0/5
Good climate control and well protected area. Price is awesome . I can use it again in future.
Verified User
•
Nov 23, 2025
3.0/5
3.0/5
Easy to access; area in good condition
Verified User
•
Nov 18, 2025
3.0/5
3.0/5
Clean somewhat economical units with pleasant efficient staff and easy to use website and billing
Verified User
•
Nov 5, 2025
2.0/5
2.0/5
The rent is very expensive. You guys have shown no sympathy, or help, either, when I broke down crying more than once when I got to speak to someone over the phone. My life has done a 360 after my 14 yr old daughter passed away and all you guys care about is strictly running a business. With disregard to a struggling, grieving mom
Verified User
•
Oct 24, 2025
1.0/5
1.0/5
I messaged the storage facility and told them I no longer needed the storage unit. They still billed me and told me I owed the money and are now threatening to add more money to the bill.