Shawn and Edwige are very helpful and professional.
Verified User
•
Jun 30, 2026
5.0/5
5.0/5
Could no longer afford paying the new rent after it increased plus the rent I had in my own space
Verified User
•
Jun 28, 2026
5.0/5
5.0/5
It was easyand convenient to get to
Verified User
•
Jun 25, 2026
5.0/5
5.0/5
Extremely helpful and kind staff and I like how Cube Smart ensures the storage is only accessible to those with a unit!! I had an a smooth move into my unit and I am very satisfied!!!
Verified User
•
Jun 22, 2026
5.0/5
5.0/5
Excellent in person customer service. They are very professional, attentive, friendly, very knowledgeable, helpful and respectful. They understand the importance of guiding the customer to the right unit. They work together as a strong team. I highly recommend the Taylor St NE, CubeSmart location to family and friends.
Verified User
•
Jun 8, 2026
1.0/5
1.0/5
On June 4th, 2026, we went to the unit and, to our dismay, found it full of mouse droppings and a Persian rug completely destroyed. Mouse droppings were all over the unit, the smell of urine was unbearable, and the cardboard boxes were gnawed by rodents. You indicate that my insurance is responsible for the damages according to the contract I signed and that I have to review it.In any case, you cannot offer such terrible service and not fumigate your facility. This was the worst experience I've ever had with a self-storage facility. After so many years trusting that my belongings were well protected and paying a fairly high price, I could never recommend your service to anyone.After this, I am terminating my contract because I cannot keep my things in such a filthy place. where you are incapable of taking responsibility for the services you provide.
Shawn and Edwige are very helpful and professional.
Verified User
•
Jun 30, 2026
5.0/5
5.0/5
Could no longer afford paying the new rent after it increased plus the rent I had in my own space
Verified User
•
Jun 28, 2026
5.0/5
5.0/5
It was easyand convenient to get to
Verified User
•
Jun 25, 2026
5.0/5
5.0/5
Extremely helpful and kind staff and I like how Cube Smart ensures the storage is only accessible to those with a unit!! I had an a smooth move into my unit and I am very satisfied!!!
Verified User
•
Jun 22, 2026
5.0/5
5.0/5
Excellent in person customer service. They are very professional, attentive, friendly, very knowledgeable, helpful and respectful. They understand the importance of guiding the customer to the right unit. They work together as a strong team. I highly recommend the Taylor St NE, CubeSmart location to family and friends.
Verified User
•
Jun 8, 2026
1.0/5
1.0/5
On June 4th, 2026, we went to the unit and, to our dismay, found it full of mouse droppings and a Persian rug completely destroyed. Mouse droppings were all over the unit, the smell of urine was unbearable, and the cardboard boxes were gnawed by rodents. You indicate that my insurance is responsible for the damages according to the contract I signed and that I have to review it.In any case, you cannot offer such terrible service and not fumigate your facility. This was the worst experience I've ever had with a self-storage facility. After so many years trusting that my belongings were well protected and paying a fairly high price, I could never recommend your service to anyone.After this, I am terminating my contract because I cannot keep my things in such a filthy place. where you are incapable of taking responsibility for the services you provide.