Clean facility, great staff, location close to our home. However, one elevator was not fixed even after one year being out of commission, the docks had very high entry points which scraped the bottom of cars, and there were never enough carts.
Verified User
•
Apr 21, 2026
1.0/5
1.0/5
The conditions are terrible. The garage doors were frequently broken and either stayed fully open or wouldnt open. The elevators smell like urine and the price continually kept raising even thought the quality continued to tdrop
Verified User
•
Apr 19, 2026
2.0/5
2.0/5
Management closed the office 1 hour earlier than scheduled (at 5pm instead of 6pm) and did not provide existing reservations proper notice causing us a major inconvenience and blocking our move-in.
Verified User
•
Apr 13, 2026
5.0/5
5.0/5
Everything was very convenient
Verified User
•
Apr 11, 2026
5.0/5
5.0/5
Mr. Albert is one of the finest person n his responses is the reason for 10.
Verified User
•
Apr 6, 2026
4.0/5
4.0/5
Facility was convenient. Staff were helpful. We vacated the unit on April 1 but received a note indicating we vacated on April 3. Hope that’s been corrected.
Verified User
•
Apr 2, 2026
3.0/5
3.0/5
The price kept changing and going up, but the front staff are very helpful, Shoutout to Shanae, Tyona etc
Verified User
•
Mar 29, 2026
5.0/5
5.0/5
It’s Safe, user-friendly. Everything worked perfectly!
Verified User
•
Mar 25, 2026
5.0/5
5.0/5
Albert at the 1701 Florida Av location was wonderful!Helped me get settled in no time while being super pleasant and knowledgable about CS services.Thank you.
Verified User
•
Mar 21, 2026
5.0/5
5.0/5
CubeSmart worked with me every step of the way. The office staff was always professional and quick to respond to my questions after leaving a voice message.
Clean facility, great staff, location close to our home. However, one elevator was not fixed even after one year being out of commission, the docks had very high entry points which scraped the bottom of cars, and there were never enough carts.
Verified User
•
Apr 21, 2026
1.0/5
1.0/5
The conditions are terrible. The garage doors were frequently broken and either stayed fully open or wouldnt open. The elevators smell like urine and the price continually kept raising even thought the quality continued to tdrop
Verified User
•
Apr 19, 2026
2.0/5
2.0/5
Management closed the office 1 hour earlier than scheduled (at 5pm instead of 6pm) and did not provide existing reservations proper notice causing us a major inconvenience and blocking our move-in.
Verified User
•
Apr 13, 2026
5.0/5
5.0/5
Everything was very convenient
Verified User
•
Apr 11, 2026
5.0/5
5.0/5
Mr. Albert is one of the finest person n his responses is the reason for 10.
Verified User
•
Apr 6, 2026
4.0/5
4.0/5
Facility was convenient. Staff were helpful. We vacated the unit on April 1 but received a note indicating we vacated on April 3. Hope that’s been corrected.
Verified User
•
Apr 2, 2026
3.0/5
3.0/5
The price kept changing and going up, but the front staff are very helpful, Shoutout to Shanae, Tyona etc
Verified User
•
Mar 29, 2026
5.0/5
5.0/5
It’s Safe, user-friendly. Everything worked perfectly!
Verified User
•
Mar 25, 2026
5.0/5
5.0/5
Albert at the 1701 Florida Av location was wonderful!Helped me get settled in no time while being super pleasant and knowledgable about CS services.Thank you.
Verified User
•
Mar 21, 2026
5.0/5
5.0/5
CubeSmart worked with me every step of the way. The office staff was always professional and quick to respond to my questions after leaving a voice message.