It was all going well until my unit was broken into. While I acknowledge that I was using a regular padlock instead of the CubeSmart disc lock, it was still very disappointing to realize that they don't do rounds and they don't have cameras in the hallways. The insurance process is arduous.

easy to access even at the last minute, the access was secure, hours were very convenient

Bugs, carpet moths, elevator smells like urine, doors are always broke.

Rent increase was exorbitant. Additionally someone attempted to break into my unit and I was not informed. I only found out about the break in when I visited the unit only find the door and lock damaged. The lock was damaged so much that it would not open. Upon attempting to open the unit with the assistance manager I nearly sliced the tip off one of my fingers. So needless to say my confidence in the security of the building and safety of my items became of great concern.

Instructions and service was seamless and made a very stressful situation of making an emergency move so much easier and stress-free.

Easy. Friendly

No problems encountered

easy application for a storage unit; access to unit was excellent with code entry; good communication from facility;

Very easy to work with. the storage unit was clean and secure. the loading bay area was a big plus.

The cubesmart unit was easy to use at my convenience once you understand the access code access.