Very good! Had a minor issue with condensation from the roof dripping into my unit, but it wasn't a big issue. Otherwise, it was a very convenient arrangement.
Verified User
•
Jul 2, 2026
5.0/5
5.0/5
Ed is a great asset, very helpful.
Verified User
•
Jun 29, 2026
5.0/5
5.0/5
Wonderful experience from the initial call to move in
Verified User
•
Jun 28, 2026
5.0/5
5.0/5
Clean, easy to access, ease of communication
Verified User
•
Jun 28, 2026
5.0/5
5.0/5
You were very easy to work with .
Verified User
•
Jun 22, 2026
5.0/5
5.0/5
The office staff was GREAT!!!!Very, very clean and well litDooly on site is in good shape and very helpful
Verified User
•
Jun 19, 2026
5.0/5
5.0/5
Good selection of units available for rent, accessibility to units is excellent.
Verified User
•
Jun 14, 2026
3.0/5
3.0/5
Good hours of access; friendly and accommodating staff. Restrooms at the facilities do not appear to get cleaned with any regularity — no paper products, very messy, toilets disgusting. They are in rough shape on a regular basis. I suggest cleaning multiple times each week.
Verified User
•
Jun 13, 2026
5.0/5
5.0/5
Ed, the employee who serves the Synder Ave. CubeSmart in West Chester is the reason why I will be recommending and coming back to CubeSmart for any of my future moving/storage needs. After visiting some of the competitors, I found their pricing to be opaque and confusing. Upon visiting Ed at CubeSmart on Synder Avenue, I was relieved to find kindness, transparency in pricing, and overall positive vibes that made my storage experience the best I've had. Ed was always available and provided the best options for our needs. Customer service like this is the reason for my score above.
Very good! Had a minor issue with condensation from the roof dripping into my unit, but it wasn't a big issue. Otherwise, it was a very convenient arrangement.
Verified User
•
Jul 2, 2026
5.0/5
5.0/5
Ed is a great asset, very helpful.
Verified User
•
Jun 29, 2026
5.0/5
5.0/5
Wonderful experience from the initial call to move in
Verified User
•
Jun 28, 2026
5.0/5
5.0/5
Clean, easy to access, ease of communication
Verified User
•
Jun 28, 2026
5.0/5
5.0/5
You were very easy to work with .
Verified User
•
Jun 22, 2026
5.0/5
5.0/5
The office staff was GREAT!!!!Very, very clean and well litDooly on site is in good shape and very helpful
Verified User
•
Jun 19, 2026
5.0/5
5.0/5
Good selection of units available for rent, accessibility to units is excellent.
Verified User
•
Jun 14, 2026
3.0/5
3.0/5
Good hours of access; friendly and accommodating staff. Restrooms at the facilities do not appear to get cleaned with any regularity — no paper products, very messy, toilets disgusting. They are in rough shape on a regular basis. I suggest cleaning multiple times each week.
Verified User
•
Jun 13, 2026
5.0/5
5.0/5
Ed, the employee who serves the Synder Ave. CubeSmart in West Chester is the reason why I will be recommending and coming back to CubeSmart for any of my future moving/storage needs. After visiting some of the competitors, I found their pricing to be opaque and confusing. Upon visiting Ed at CubeSmart on Synder Avenue, I was relieved to find kindness, transparency in pricing, and overall positive vibes that made my storage experience the best I've had. Ed was always available and provided the best options for our needs. Customer service like this is the reason for my score above.