Ivan at the West Chester, PA location was a pleasure to work with. He was thorough with all of the paperwork and explaining the process.I will highly recommend using CubeSmart to friends and family.

It was very clean, very well maintained

Easy, friendly, fair price

Facility was very well kept. Ivan the manager was very personable and helpful

ivan

Great customer service on site. Storage units were clean. Elevators on upper floors were available and easy to operate

Everyone working at the center was always friendly and incredibly helpful. The facility itself was well lit and clean.

Great service

Facility was very clean and well cared for. When I signed my contract, I did not have access for 6 days, due to the unit still having the green security tie on. I had to come in on a Saturday and get the manager to cut it off, despite leaving message prior to have it removed. Also, getting a notice month 4 that my rate is jumping to $380/month before taxes is a scam, when you are still advertising the same units for 40% off (at the $280 rate I had been paying) for new contracts. It seems to me CubeSmart hopes folks on AutoPay don't read their email and get snookered in.

Great (promotional) price, and the site manager, Ivan, worked hard to effect an exemplary experience getting us set up and moved in.