This is my 2nd time renting fromcube Smart for my college student only this time was not the same as my first time. I made a reservation then needed to change it. I called 5 days in a row & nobody answered so I had to call corporate to move my date. Then when I went to actually check in they had a fill in from a different store who wasn’t sure where things were. He was helping me then another woman walked in & he was helping her too which didn’t allow me time to see in the lease that you do not pro-rate units. It was a very challenging time.
Verified User
•
May 12, 2026
5.0/5
5.0/5
Outstanding customer service from Ed and Zach. First class facility.
Verified User
•
May 12, 2026
5.0/5
5.0/5
Outstanding customer service from Ed and Zach. First class facility.
Verified User
•
May 10, 2026
5.0/5
5.0/5
Ease of use
Verified User
•
May 7, 2026
3.0/5
3.0/5
Clean and the price
Verified User
•
May 6, 2026
5.0/5
5.0/5
Welcoming and professional managerClean and ease of use facility
Verified User
•
May 3, 2026
4.0/5
4.0/5
Hi will recommend it my daughter recommended me so hi will do the same . So far hi like the place plus they attended me well thanks 🙏
Verified User
•
Apr 16, 2026
5.0/5
5.0/5
The property manager, Ed, was great. He was very thorough and did everything that he could to make my experience great.
Verified User
•
Apr 15, 2026
5.0/5
5.0/5
Staff is very helpful and efficient; the storage units are clean and spacious.
Verified User
•
Mar 31, 2026
3.0/5
3.0/5
We had a very positive experience in securing our storage space at the Snyder Ave facility in West Chester, PA. Our Office Manager, Ed, was very friendly and helpful throughout the entire process. We will be moving in very soon to our new unit.
This is my 2nd time renting fromcube Smart for my college student only this time was not the same as my first time. I made a reservation then needed to change it. I called 5 days in a row & nobody answered so I had to call corporate to move my date. Then when I went to actually check in they had a fill in from a different store who wasn’t sure where things were. He was helping me then another woman walked in & he was helping her too which didn’t allow me time to see in the lease that you do not pro-rate units. It was a very challenging time.
Verified User
•
May 12, 2026
5.0/5
5.0/5
Outstanding customer service from Ed and Zach. First class facility.
Verified User
•
May 12, 2026
5.0/5
5.0/5
Outstanding customer service from Ed and Zach. First class facility.
Verified User
•
May 10, 2026
5.0/5
5.0/5
Ease of use
Verified User
•
May 7, 2026
3.0/5
3.0/5
Clean and the price
Verified User
•
May 6, 2026
5.0/5
5.0/5
Welcoming and professional managerClean and ease of use facility
Verified User
•
May 3, 2026
4.0/5
4.0/5
Hi will recommend it my daughter recommended me so hi will do the same . So far hi like the place plus they attended me well thanks 🙏
Verified User
•
Apr 16, 2026
5.0/5
5.0/5
The property manager, Ed, was great. He was very thorough and did everything that he could to make my experience great.
Verified User
•
Apr 15, 2026
5.0/5
5.0/5
Staff is very helpful and efficient; the storage units are clean and spacious.
Verified User
•
Mar 31, 2026
3.0/5
3.0/5
We had a very positive experience in securing our storage space at the Snyder Ave facility in West Chester, PA. Our Office Manager, Ed, was very friendly and helpful throughout the entire process. We will be moving in very soon to our new unit.