I was unaware that I was on a promo rate.... shocked when told that when inquiring about the rate increase...It is not clearly stated online when renting a unit, or I just didn't read the fine print... in either case it felt sneaky and cheap..maybe by design ... lets get customers in here under a false pretense and then slam them with rate increases whenever we feel like it . And to top it off, you have shady customers living out of their units!!! Crack heads living in unregistered vehicles in the parking lot, using the power outlet in the back of the building to charge their phone..
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
Excellent service from Leana and Sophie. Both of these employees are fantastic!
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
Easy access and the manager Sophie is very helpful!
Verified User
•
Feb 10, 2026
5.0/5
5.0/5
Had our stuff there for 8 years. Staff was helpful.
Verified User
•
Feb 3, 2026
1.0/5
1.0/5
I can never find a cart to move my things. It takes me longer to walk the entire place looking for the cart. It has been every single time. Do the owner not have enough money to buy a few extra carts. If he’s having money or financial issues, I can take out a Loan to buy them. It’s annoying and frustrating. Only place I have been to where you can’t change your password to get in, it’s 2026, Other than that it’s okay.
Verified User
•
Feb 1, 2026
1.0/5
1.0/5
Dirty, never saw anyone clean. Homeless people in there all day doing nothing, sitting in the units. Urine on the floor and what looks like feces on the doors of one of the units near mine dried up and looks disgusting! Never rent there again. I did love that you can drive in the building.
Verified User
•
Jan 16, 2026
5.0/5
5.0/5
Wonderful staff
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
Great staff great location
Verified User
•
Jan 12, 2026
5.0/5
5.0/5
Very clean. The girls who work in the office are wonderful. Used this location many times for my storage needs. Feel safe too, being able to drive indoors. Will be back, when I need you again. Thanks.
I was unaware that I was on a promo rate.... shocked when told that when inquiring about the rate increase...It is not clearly stated online when renting a unit, or I just didn't read the fine print... in either case it felt sneaky and cheap..maybe by design ... lets get customers in here under a false pretense and then slam them with rate increases whenever we feel like it . And to top it off, you have shady customers living out of their units!!! Crack heads living in unregistered vehicles in the parking lot, using the power outlet in the back of the building to charge their phone..
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
Excellent service from Leana and Sophie. Both of these employees are fantastic!
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
Easy access and the manager Sophie is very helpful!
Verified User
•
Feb 10, 2026
5.0/5
5.0/5
Had our stuff there for 8 years. Staff was helpful.
Verified User
•
Feb 3, 2026
1.0/5
1.0/5
I can never find a cart to move my things. It takes me longer to walk the entire place looking for the cart. It has been every single time. Do the owner not have enough money to buy a few extra carts. If he’s having money or financial issues, I can take out a Loan to buy them. It’s annoying and frustrating. Only place I have been to where you can’t change your password to get in, it’s 2026, Other than that it’s okay.
Verified User
•
Feb 1, 2026
1.0/5
1.0/5
Dirty, never saw anyone clean. Homeless people in there all day doing nothing, sitting in the units. Urine on the floor and what looks like feces on the doors of one of the units near mine dried up and looks disgusting! Never rent there again. I did love that you can drive in the building.
Verified User
•
Jan 16, 2026
5.0/5
5.0/5
Wonderful staff
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
Great staff great location
Verified User
•
Jan 12, 2026
5.0/5
5.0/5
Very clean. The girls who work in the office are wonderful. Used this location many times for my storage needs. Feel safe too, being able to drive indoors. Will be back, when I need you again. Thanks.