Raised my rates over $70 for no justification or reason.

You raised your prices too much for me

The rates went up frequently

The price kept going up.

Clean , nice AC in the unit always a cart available.

To many price increases

Clean and quiet; could use another cart or two. Overall better than other places I’ve used.

I was with you for 10 Years. Due to circumstances of Severe Health and limited income on Social Security. I used to pay and did pay 360 dollars a month. OUTRAGEOUS for a loyal and long-term customer. I used all my savings to pay for a storage unit I could not even get to. Now I had to pay an outrageous Bill to hire people to move my items into an already packed home. The air conditioner was broken, and it was sweltering inside and out. I called a couple of times to ask if I could please have it reduced. Your manager was rude and not understanding in the least. When I originally signed, I was not in a good place at all. You may want to consider having some reduced rates for elderly and handicapped people. This is Florida after all, and many people here are not wealthy. It would be good customer care for you to take these issues into account or send them a hardship application to reduce the payment. That is a huge complaint I have

Excellent service

Good service. Convenient. No issue having access to my unit