Substantial increase in monthly fee soon after signing contract
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
Very friendly she explained everything so well and I understood everything she said.
Verified User
•
Nov 20, 2025
3.0/5
3.0/5
Pricing constantly increased over 6 months. This was disappointing. To compare different storage facilities within relatively close proximity, for a 10 X 20 unit, Cubesmart is $100 more.
Verified User
•
Nov 11, 2025
2.0/5
2.0/5
Convenient but crazy spike in rent
Verified User
•
Nov 7, 2025
5.0/5
5.0/5
Very nice and understanding. Katelyn and Theresa took care of my problem.
Verified User
•
Nov 1, 2025
5.0/5
5.0/5
The lady at the Westmont Il. location was great, she explained everything and made the whole process very easy. You could tell that she wants you to have a good experience renting from them. It was definitely the easiest part of moving.I would use Cube Smart again.
Verified User
•
Oct 28, 2025
1.0/5
1.0/5
Too expensive. Yearly increases approach 100.00 month. Only 5days to pay or else 20 percent late fee. Unheard of. Then I open up my storage to nothing but dirt and dust all over my items. Ruining many of them. Then I leave out 4 days early and told no money return.
Verified User
•
Oct 24, 2025
5.0/5
5.0/5
Teresa at Willowbrook store is amazing and professional
Substantial increase in monthly fee soon after signing contract
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
Very friendly she explained everything so well and I understood everything she said.
Verified User
•
Nov 20, 2025
3.0/5
3.0/5
Pricing constantly increased over 6 months. This was disappointing. To compare different storage facilities within relatively close proximity, for a 10 X 20 unit, Cubesmart is $100 more.
Verified User
•
Nov 11, 2025
2.0/5
2.0/5
Convenient but crazy spike in rent
Verified User
•
Nov 7, 2025
5.0/5
5.0/5
Very nice and understanding. Katelyn and Theresa took care of my problem.
Verified User
•
Nov 1, 2025
5.0/5
5.0/5
The lady at the Westmont Il. location was great, she explained everything and made the whole process very easy. You could tell that she wants you to have a good experience renting from them. It was definitely the easiest part of moving.I would use Cube Smart again.
Verified User
•
Oct 28, 2025
1.0/5
1.0/5
Too expensive. Yearly increases approach 100.00 month. Only 5days to pay or else 20 percent late fee. Unheard of. Then I open up my storage to nothing but dirt and dust all over my items. Ruining many of them. Then I leave out 4 days early and told no money return.
Verified User
•
Oct 24, 2025
5.0/5
5.0/5
Teresa at Willowbrook store is amazing and professional