Very nice and understanding. Katelyn and Theresa took care of my problem.
Verified User
•
Nov 1, 2025
5.0/5
5.0/5
The lady at the Westmont Il. location was great, she explained everything and made the whole process very easy. You could tell that she wants you to have a good experience renting from them. It was definitely the easiest part of moving.I would use Cube Smart again.
Verified User
•
Oct 28, 2025
1.0/5
1.0/5
Too expensive. Yearly increases approach 100.00 month. Only 5days to pay or else 20 percent late fee. Unheard of. Then I open up my storage to nothing but dirt and dust all over my items. Ruining many of them. Then I leave out 4 days early and told no money return.
Verified User
•
Oct 24, 2025
5.0/5
5.0/5
Teresa at Willowbrook store is amazing and professional
Verified User
•
Oct 23, 2025
5.0/5
5.0/5
It's was easy access and the staff was polite
Verified User
•
Oct 20, 2025
2.0/5
2.0/5
20% + increase in storage fee after only 4 or 5 months
Verified User
•
Oct 15, 2025
5.0/5
5.0/5
Theresa is great. Very friendly and helpful.
Verified User
•
Sep 25, 2025
4.0/5
4.0/5
My move date changed and I'm not going to need the cube yet.
Verified User
•
Sep 15, 2025
5.0/5
5.0/5
Very clean unit and property area; helpful whenever I needed assistance with minimal wait time; price was reasonable and they offered good promotions; nice sized storage units with ample options to choose from; friendly and professional staff.
Very nice and understanding. Katelyn and Theresa took care of my problem.
Verified User
•
Nov 1, 2025
5.0/5
5.0/5
The lady at the Westmont Il. location was great, she explained everything and made the whole process very easy. You could tell that she wants you to have a good experience renting from them. It was definitely the easiest part of moving.I would use Cube Smart again.
Verified User
•
Oct 28, 2025
1.0/5
1.0/5
Too expensive. Yearly increases approach 100.00 month. Only 5days to pay or else 20 percent late fee. Unheard of. Then I open up my storage to nothing but dirt and dust all over my items. Ruining many of them. Then I leave out 4 days early and told no money return.
Verified User
•
Oct 24, 2025
5.0/5
5.0/5
Teresa at Willowbrook store is amazing and professional
Verified User
•
Oct 23, 2025
5.0/5
5.0/5
It's was easy access and the staff was polite
Verified User
•
Oct 20, 2025
2.0/5
2.0/5
20% + increase in storage fee after only 4 or 5 months
Verified User
•
Oct 15, 2025
5.0/5
5.0/5
Theresa is great. Very friendly and helpful.
Verified User
•
Sep 25, 2025
4.0/5
4.0/5
My move date changed and I'm not going to need the cube yet.
Verified User
•
Sep 15, 2025
5.0/5
5.0/5
Very clean unit and property area; helpful whenever I needed assistance with minimal wait time; price was reasonable and they offered good promotions; nice sized storage units with ample options to choose from; friendly and professional staff.