Easy if access, clean, Cathy was great at helping me. 2nd time to use them.
Verified User
•
May 28, 2026
5.0/5
5.0/5
I would highly recommend CubeSmart Self Storage to friends and family. The staff was very friendly, professional, and made the whole process quick and easy. They helped me get into my storage unit without any hassle and provided excellent customer service from start to finish. The facility was clean and well maintained, and I really appreciated how smooth everything went.
Verified User
•
Apr 30, 2026
5.0/5
5.0/5
Friendly and knowledgeable staff. Great location. Clean.
Verified User
•
Apr 28, 2026
2.0/5
2.0/5
Even though you have a nice facility, your price increases have priced me right out of the unit. Too many and too steep for people on a fixed income. In fact, based on this reason, I would have given you an even lower score but you have nice people working there and I hated to be too mean.
Verified User
•
Apr 15, 2026
1.0/5
1.0/5
your company stole my first month's rent. store manager claimed " accounting department" said my payment didn't clear even though my credit card company shows it did. tried to contact the home office but no one answered and no one would return my call. the final straw was when I went to the office to pay my rent and no one was there. No office hours posted on the door and no one there. I could have paid online but I don't trust you after ripping me of the first time.
Verified User
•
Apr 13, 2026
5.0/5
5.0/5
The facility is clean and the manager is awesome.
Verified User
•
Mar 26, 2026
2.0/5
2.0/5
The storage facility is GREAT! The pricing however is not locked in. Very frustrating when the price creeps up over time, with nothing changing about the storage.
Verified User
•
Mar 16, 2026
5.0/5
5.0/5
They are very kind and understanding of the customer and the service is great
Verified User
•
Mar 10, 2026
2.0/5
2.0/5
I loved the storage unit, and the place was kept clean and secure, but the rent almost doubled (without any warning or feedback) in the 6 months that I was there. The rent increase made me move. If I could have locked down a yearly rate when I first moved there- I would have stayed.
Verified User
•
Mar 6, 2026
3.0/5
3.0/5
The hours are excellent for patrons to gain entrance. However, each year my storage fees skyrocketed. Consider giving longtime customers a discount.
Easy if access, clean, Cathy was great at helping me. 2nd time to use them.
Verified User
•
May 28, 2026
5.0/5
5.0/5
I would highly recommend CubeSmart Self Storage to friends and family. The staff was very friendly, professional, and made the whole process quick and easy. They helped me get into my storage unit without any hassle and provided excellent customer service from start to finish. The facility was clean and well maintained, and I really appreciated how smooth everything went.
Verified User
•
Apr 30, 2026
5.0/5
5.0/5
Friendly and knowledgeable staff. Great location. Clean.
Verified User
•
Apr 28, 2026
2.0/5
2.0/5
Even though you have a nice facility, your price increases have priced me right out of the unit. Too many and too steep for people on a fixed income. In fact, based on this reason, I would have given you an even lower score but you have nice people working there and I hated to be too mean.
Verified User
•
Apr 15, 2026
1.0/5
1.0/5
your company stole my first month's rent. store manager claimed " accounting department" said my payment didn't clear even though my credit card company shows it did. tried to contact the home office but no one answered and no one would return my call. the final straw was when I went to the office to pay my rent and no one was there. No office hours posted on the door and no one there. I could have paid online but I don't trust you after ripping me of the first time.
Verified User
•
Apr 13, 2026
5.0/5
5.0/5
The facility is clean and the manager is awesome.
Verified User
•
Mar 26, 2026
2.0/5
2.0/5
The storage facility is GREAT! The pricing however is not locked in. Very frustrating when the price creeps up over time, with nothing changing about the storage.
Verified User
•
Mar 16, 2026
5.0/5
5.0/5
They are very kind and understanding of the customer and the service is great
Verified User
•
Mar 10, 2026
2.0/5
2.0/5
I loved the storage unit, and the place was kept clean and secure, but the rent almost doubled (without any warning or feedback) in the 6 months that I was there. The rent increase made me move. If I could have locked down a yearly rate when I first moved there- I would have stayed.
Verified User
•
Mar 6, 2026
3.0/5
3.0/5
The hours are excellent for patrons to gain entrance. However, each year my storage fees skyrocketed. Consider giving longtime customers a discount.