Everything was nice. I had no complaints.

.....

Location was clean

There has been no light in the hallway and the storeroom for several months. I wrote about this via email, but I didn't get a reply, let alone have the situation fixed.

good price, ease of acess

The unit was falling apart and was very expensive. I would not recommend CubeSmart for these reasons. I would attach a picture of the unit if it were an option.

Conditions inside storage no suitable for lots of valuable items,it might mold or dampness might damage it. Ceiling is dropping some depree or insulation material on top of items.

There were holes in the wall in my unit and you refused to fix it. For over 8 months, the gate was broken, and you left it open from 6 am to close with no one on premises. You charged me for a lock and never took possession of it. You have one job, provide a secure place to keep things and you did not do that.

Cubesmart did not honor the price that the reservation stated, or the free month of rent. It has been 3 days, and I have been getting the runaround from 2 of the local employees. I realize that CubeSmart can survive without my money, but I can survive with renting a unit from CubeSmart. If they do not correct this PROBLEM soon, I will be leaving. The local employees should of corrected the problem in 5 MINUTES. It is my opinion that the local employees are doing a bait and switch

Easy service