Great service and very helpful people make my life very easy when they accept the packages and put them in the unit for me.
Verified User
•
May 1, 2026
1.0/5
1.0/5
Everything is okay its just that in the long run its not worth it for a storage i got for 150 end up being 250 its a huge jump over the course of every 6 months I would rather go with the ones that have a fixed rate for atleast 2 years or so.
Verified User
•
Apr 30, 2026
5.0/5
5.0/5
James was absolutely amazing! From start to finish, he was incredibly knowledgeable and truly took the time to understand my needs. His level of customer service is unmatched professional, patient, and genuinely committed to providing the best experience possible. It’s rare to come across someone who goes above and beyond the way he does. He definitely deserves a raise and all the recognition that comes his way. Highly recommend working with James!
Verified User
•
Apr 26, 2026
5.0/5
5.0/5
It was easy to rent; communication with the Cubsmart team was always cordial and effortless. Thank you very much to everyone.
Verified User
•
Apr 24, 2026
5.0/5
5.0/5
The employees at the location in White Plains were friendly and rest to deal with
Verified User
•
Apr 12, 2026
5.0/5
5.0/5
Thanks for your hospitality!!!
Verified User
•
Apr 10, 2026
5.0/5
5.0/5
Very Professional Service and Very Polite People
Verified User
•
Apr 4, 2026
1.0/5
1.0/5
You are tremendously over-priced and raise your prices annually at an exorbitant rate. Furthermore, I have ALWAYS paid on time, and when I closed my account 15 days prior to the next due payment (through April 15) you do NOT offer a refund. I now know that is in the contract. Regardless, it is a terrible business practice. IF YOU WANT A FAVORABLE REVIEW, KINDLY REIMBURSE THE OVER - $300 I HAVE PAID YOU (for nothing).
Great service and very helpful people make my life very easy when they accept the packages and put them in the unit for me.
Verified User
•
May 1, 2026
1.0/5
1.0/5
Everything is okay its just that in the long run its not worth it for a storage i got for 150 end up being 250 its a huge jump over the course of every 6 months I would rather go with the ones that have a fixed rate for atleast 2 years or so.
Verified User
•
Apr 30, 2026
5.0/5
5.0/5
James was absolutely amazing! From start to finish, he was incredibly knowledgeable and truly took the time to understand my needs. His level of customer service is unmatched professional, patient, and genuinely committed to providing the best experience possible. It’s rare to come across someone who goes above and beyond the way he does. He definitely deserves a raise and all the recognition that comes his way. Highly recommend working with James!
Verified User
•
Apr 26, 2026
5.0/5
5.0/5
It was easy to rent; communication with the Cubsmart team was always cordial and effortless. Thank you very much to everyone.
Verified User
•
Apr 24, 2026
5.0/5
5.0/5
The employees at the location in White Plains were friendly and rest to deal with
Verified User
•
Apr 12, 2026
5.0/5
5.0/5
Thanks for your hospitality!!!
Verified User
•
Apr 10, 2026
5.0/5
5.0/5
Very Professional Service and Very Polite People
Verified User
•
Apr 4, 2026
1.0/5
1.0/5
You are tremendously over-priced and raise your prices annually at an exorbitant rate. Furthermore, I have ALWAYS paid on time, and when I closed my account 15 days prior to the next due payment (through April 15) you do NOT offer a refund. I now know that is in the contract. Regardless, it is a terrible business practice. IF YOU WANT A FAVORABLE REVIEW, KINDLY REIMBURSE THE OVER - $300 I HAVE PAID YOU (for nothing).