I feel like instead of your rent increasing every six months from being a loyal customer to your company. We should get some type of discount. I’ve been with this company for more than eight years and my rent is sky high compared to a newcomer get the cheap discounted rent, and they may only be loyal to your company for one year or less

The reason for the score is because you have great prices you start off really low but the longer and more dedicated I am to this company I get penalized. My rent continues to go up over and over and over again when the newcomers that’s not loyal to the company get these cheap welcoming prices.

The constant price increase is definitely something that will never make me refer to a friend or another person looking for storages. The company Public Storage is the best and never raises their prices on me. Had them before I decided to switch to CubeSmart, went back to them! Best decision ever.

The way you increase the rates at random with 20% increase over less than 6 months is very dishonest.

Reason is the aggressive price raise leaving customers feeling trapped !! Not cool it should be gradual not so aggressive

Needs more light, preferably a light in the unit even a small one. Location needs more carts.

Compared to other facilities in the area yours is cold in the winter, hot in the summer, not appealing and my rent has doubled since 2022.You're not worth it.

Convenience

Luigi is an absolute professional!

Clean. hours were good. I didn’t like that price went up several times during my stay.