Reason? Their customer service and their prices. I came twice to CubeSmart in White Plains. The first time was to find a storage room that fitted my needs and Briana showed us around. She was so wonderful! Very kind, very helpful, very knowledgeable of the building. I came back 3 weeks later with 60% of my stuff and Brianna and her colleague were there. Same wonderful service. I moved in. Very happy so far.

The only reason it is not is a 10 is that rent was very high and the rate went up frequently without much notice.

Luigi is a helpful, professional and extremely knowledgeable employee. The move from a bigger unit to the next size down unit was a breeze thanks to Luigi.

The staff is courteous and nice willing to answer any questions and concerns

Over 3 years you almost tripled my payment you are insane

Building was always clean and accessible

Excellent location and facility

Friendly atmosphere, especially with the staff.

The unit was very very hard to find. There are not enough carts available.When we picked up the items, some of the boxes were urine soaked and the items inside were ruined. How does this happen?

Very helpful and respectful.