Because I was terminated due to a innocent accident that I wasn't aware of at the time and had no control. I wasn't given any consideration after being a loyal customer for 3 years with no other incidents. I also recommened three family members. After I was terminated and only given two weeks to vacate, I pleaded for more time since I just had spinal surgery and was in a lot of pain, again no consideration was given.I then realized why continue giving my bussiness to a company that don't appreciated their loyal customers. As my other family members now feel the same way. When I express that, I was told you didn't care. So I don't want to see anyone else get treated like I was.I am now much happier that I am out of there and giving my loyal bussiness to another company I must say.Keep in mind you are in a bussiness that are a dine a dozen this service is every where. So my advice is you need to learn how to treat your customers if you want to stay in this bussiness!!Good Luck,
Verified User
•
Nov 30, 2025
5.0/5
5.0/5
Great customer service and clean unit.
Verified User
•
Nov 26, 2025
4.0/5
4.0/5
i don't like your pricing matrix.
Verified User
•
Nov 26, 2025
3.0/5
3.0/5
I moved my belongings from Extra Space Storage because if their ever increasing price increases. Was very disappointed that your company does not keep prices as stated.
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Convenient to our location, staff was friendly and helpful. Facility was clean and secured
Verified User
•
Nov 23, 2025
5.0/5
5.0/5
The facility was clean and well taken care of. Ashley was professional and extremely helpful.
Verified User
•
Nov 11, 2025
5.0/5
5.0/5
The main contact is amazing!
Verified User
•
Nov 3, 2025
2.0/5
2.0/5
I like the place very much and do like the manager and her helper!
Verified User
•
Oct 30, 2025
5.0/5
5.0/5
Did right by me
Verified User
•
Oct 29, 2025
5.0/5
5.0/5
Ashley was amazing. Very easy system and very good price.
Because I was terminated due to a innocent accident that I wasn't aware of at the time and had no control. I wasn't given any consideration after being a loyal customer for 3 years with no other incidents. I also recommened three family members. After I was terminated and only given two weeks to vacate, I pleaded for more time since I just had spinal surgery and was in a lot of pain, again no consideration was given.I then realized why continue giving my bussiness to a company that don't appreciated their loyal customers. As my other family members now feel the same way. When I express that, I was told you didn't care. So I don't want to see anyone else get treated like I was.I am now much happier that I am out of there and giving my loyal bussiness to another company I must say.Keep in mind you are in a bussiness that are a dine a dozen this service is every where. So my advice is you need to learn how to treat your customers if you want to stay in this bussiness!!Good Luck,
Verified User
•
Nov 30, 2025
5.0/5
5.0/5
Great customer service and clean unit.
Verified User
•
Nov 26, 2025
4.0/5
4.0/5
i don't like your pricing matrix.
Verified User
•
Nov 26, 2025
3.0/5
3.0/5
I moved my belongings from Extra Space Storage because if their ever increasing price increases. Was very disappointed that your company does not keep prices as stated.
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Convenient to our location, staff was friendly and helpful. Facility was clean and secured
Verified User
•
Nov 23, 2025
5.0/5
5.0/5
The facility was clean and well taken care of. Ashley was professional and extremely helpful.
Verified User
•
Nov 11, 2025
5.0/5
5.0/5
The main contact is amazing!
Verified User
•
Nov 3, 2025
2.0/5
2.0/5
I like the place very much and do like the manager and her helper!
Verified User
•
Oct 30, 2025
5.0/5
5.0/5
Did right by me
Verified User
•
Oct 29, 2025
5.0/5
5.0/5
Ashley was amazing. Very easy system and very good price.