Property was always clean and well maintained, the staff was friendly and helpful, will definitely use them again in the future if I find myself needing storage again!

I got the unit mid/late December 2025. I received an email informing of an increase in the monthly rent (and not just a few dollars). I didn’t even have the unit for 3 solid months before the rate jumped!

Close to home, clean, inside access, assistant manager was awesome

The price was right. The location was great. The ladies working the desk were so pleasant and professional. I would definitely come back.

Excellent customer service from manager Ashley at the Willow Grove location

It was very easy to find what I was looking for and it was a great location. The price was great and I received a call from the right away for a question I had and it was answered very professionally.

Because I was terminated due to a innocent accident that I wasn't aware of at the time and had no control. I wasn't given any consideration after being a loyal customer for 3 years with no other incidents. I also recommened three family members. After I was terminated and only given two weeks to vacate, I pleaded for more time since I just had spinal surgery and was in a lot of pain, again no consideration was given.I then realized why continue giving my bussiness to a company that don't appreciated their loyal customers. As my other family members now feel the same way. When I express that, I was told you didn't care. So I don't want to see anyone else get treated like I was.I am now much happier that I am out of there and giving my loyal bussiness to another company I must say.Keep in mind you are in a bussiness that are a dine a dozen this service is every where. So my advice is you need to learn how to treat your customers if you want to stay in this bussiness!!Good Luck,

Great customer service and clean unit.

i don't like your pricing matrix.

I moved my belongings from Extra Space Storage because if their ever increasing price increases. Was very disappointed that your company does not keep prices as stated.