You gave me a 10x10 for $90 per month. You kept raising that rent more and more until you priced me out at $180 per month, forcing me to sell a bunch of my stuff and downgrade to a smaller unit. But you had a smaller unit for $130 per month, great! I spent a whole day lugging all my remaining stuff across the whole building. Two months later, you raise my rate on that smaller unit to $225 per month. I had to sell a bunch more of my stuff, to get to a point where I could just cancel entirely. Also, you can hardly call the building "climate controlled" - it's just a slightly milder version of whatever it is outside. 100 degrees outside? 85 inside. 10 degrees outside? 25 inside. And figure out a way to fix your garage doors so they're not breaking every other month.
Verified User
•
Mar 4, 2026
5.0/5
5.0/5
The Willowbrook staff were so helpful!!!!!Thank you !!!
Verified User
•
Mar 3, 2026
4.0/5
4.0/5
Very positive experience, in general. My only criticism is that the quoted price for the storage unit is not the true price I pay. There were add-ons. You need to make that clear up front.
Verified User
•
Mar 3, 2026
3.0/5
3.0/5
Just rented a space, I can't recommend much higher until I've been there a few months and see how the facility looks, works and if any rent hikes are fair.
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
The staff is very friendly and helpful
Verified User
•
Feb 22, 2026
5.0/5
5.0/5
Very friendly staff. The areas are extremely clean!
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
All clean
Verified User
•
Feb 14, 2026
1.0/5
1.0/5
very expensive
Verified User
•
Feb 13, 2026
5.0/5
5.0/5
Good clean facility. Easy access and secure
Verified User
•
Feb 13, 2026
5.0/5
5.0/5
Clean and organized. Pricing was reasonable. Manager Kenya was extremely helpful, kind and well groomed. Keys and locks are easy to use and very secure.Directions and in and out of facility were easy to understand.-
You gave me a 10x10 for $90 per month. You kept raising that rent more and more until you priced me out at $180 per month, forcing me to sell a bunch of my stuff and downgrade to a smaller unit. But you had a smaller unit for $130 per month, great! I spent a whole day lugging all my remaining stuff across the whole building. Two months later, you raise my rate on that smaller unit to $225 per month. I had to sell a bunch more of my stuff, to get to a point where I could just cancel entirely. Also, you can hardly call the building "climate controlled" - it's just a slightly milder version of whatever it is outside. 100 degrees outside? 85 inside. 10 degrees outside? 25 inside. And figure out a way to fix your garage doors so they're not breaking every other month.
Verified User
•
Mar 4, 2026
5.0/5
5.0/5
The Willowbrook staff were so helpful!!!!!Thank you !!!
Verified User
•
Mar 3, 2026
4.0/5
4.0/5
Very positive experience, in general. My only criticism is that the quoted price for the storage unit is not the true price I pay. There were add-ons. You need to make that clear up front.
Verified User
•
Mar 3, 2026
3.0/5
3.0/5
Just rented a space, I can't recommend much higher until I've been there a few months and see how the facility looks, works and if any rent hikes are fair.
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
The staff is very friendly and helpful
Verified User
•
Feb 22, 2026
5.0/5
5.0/5
Very friendly staff. The areas are extremely clean!
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
All clean
Verified User
•
Feb 14, 2026
1.0/5
1.0/5
very expensive
Verified User
•
Feb 13, 2026
5.0/5
5.0/5
Good clean facility. Easy access and secure
Verified User
•
Feb 13, 2026
5.0/5
5.0/5
Clean and organized. Pricing was reasonable. Manager Kenya was extremely helpful, kind and well groomed. Keys and locks are easy to use and very secure.Directions and in and out of facility were easy to understand.-