Manager refused to send an email even when I reached out to corporate asking to be emailed since I work during the office hours.

The communication was great

Easy process to get started. Love the late access to the storage unit.

Poor Management and Price Gouging.

Location poorly managed and not worth the costs.

The answer was because Cube Smart should have taking the time to let the existent tenants know that you would be the new owners , and that there would be price changes. And not have no one in the offices for three weeks to ask any questions. There are places that don't raise the cost every 3-6 months. especially after they have been there for a long time. I know its about money but, good serves are First.

Easy to set up and use. Nice secure facility and temperature control. Secure lock and a place for your own lock.

Mouse poop all over my belongings!!

The service was great

Location is not adequately managed and staff are like robots or non-existent.