After renting for over 2 years your customer service rep refused to work with me over a fraud problem with my debit card. Charged me a late fee...locked me out of my space even after I alerted them of the problem.
Verified User
•
Jun 5, 2026
5.0/5
5.0/5
Perfect conditions for items that need climate control.
Verified User
•
Jun 4, 2026
5.0/5
5.0/5
We were helped WONDERFULLY. CubeSmart is VASTLY BETTER than the storage on University Parkway.
Verified User
•
Jun 2, 2026
5.0/5
5.0/5
Carlos is awesome.
Verified User
•
May 15, 2026
5.0/5
5.0/5
Staff is very professional. Unit is reasonably priced for the size and location is convenient. Space is kept clean inside and out!
Verified User
•
May 10, 2026
4.0/5
4.0/5
Michael and Carlos were wonderful in helping me reserve my storage unit and finalize the lease. Michael kindly walked me through all the access details and we were able to successfully move our stuff into the unit without any issues. We've only been in the unit for a few days but, based on my experience so far, I would recommend them to other users.
Verified User
•
May 10, 2026
5.0/5
5.0/5
The team at the Winston Salem location (I think their names are Carols and a Michael but not sure) are incredibly terrific in every way possible. Super helpful, accommodating and went out of their way and above and beyond to help me while I was there
Verified User
•
May 9, 2026
1.0/5
1.0/5
The general manager quoted me a rate to move to a smaller unit. After arranging movers and even starting to move he said I needed to sign some more paperwork. The paperwork had a completely different rate. Then he lied about quoting me the rate and was incredibly rude. Never been treated that way before and he was lying.
After renting for over 2 years your customer service rep refused to work with me over a fraud problem with my debit card. Charged me a late fee...locked me out of my space even after I alerted them of the problem.
Verified User
•
Jun 5, 2026
5.0/5
5.0/5
Perfect conditions for items that need climate control.
Verified User
•
Jun 4, 2026
5.0/5
5.0/5
We were helped WONDERFULLY. CubeSmart is VASTLY BETTER than the storage on University Parkway.
Verified User
•
Jun 2, 2026
5.0/5
5.0/5
Carlos is awesome.
Verified User
•
May 15, 2026
5.0/5
5.0/5
Staff is very professional. Unit is reasonably priced for the size and location is convenient. Space is kept clean inside and out!
Verified User
•
May 10, 2026
4.0/5
4.0/5
Michael and Carlos were wonderful in helping me reserve my storage unit and finalize the lease. Michael kindly walked me through all the access details and we were able to successfully move our stuff into the unit without any issues. We've only been in the unit for a few days but, based on my experience so far, I would recommend them to other users.
Verified User
•
May 10, 2026
5.0/5
5.0/5
The team at the Winston Salem location (I think their names are Carols and a Michael but not sure) are incredibly terrific in every way possible. Super helpful, accommodating and went out of their way and above and beyond to help me while I was there
Verified User
•
May 9, 2026
1.0/5
1.0/5
The general manager quoted me a rate to move to a smaller unit. After arranging movers and even starting to move he said I needed to sign some more paperwork. The paperwork had a completely different rate. Then he lied about quoting me the rate and was incredibly rude. Never been treated that way before and he was lying.