I had an inside unit and there were several times that the AC wasn’t working. That cost me money on some of the beauty products I had stored there. Also, there were also several times when the front entry gate was not working and stayed open. That felt like a safety hazard. I don’t think the back entry ever works while is was.

To expense for me now

Great customer service! Always able to get ahold of someone if needed. Always clean!

Good customer serviceGood qualityGood service

Non responsive to emails or phone calls. Trying to get insurance fee removed and no one will respond to me. I called the main support line and was told to email store0858@cubesmart.com, I then received my monthly invoice with the fee still showing and called to inquire. No answer, left voice message, no call back.

Promptly and efficiently handled my request

reliable

This place is a complete mess. I've had all my units broken into, locks cut off and or drilled. No security. Filthy. Homeless haven. Poorly run.lots of stuff stolen. EUnsafe.expensive

Kept raising my monthly rent until I was paying more than double what I started with. Facility often had shady people who looked like they were partially living out of their beat up cars and storage units. Random dog often wandering around when I went to my storage unit.

No complaints on operation just hate how you offer deals to attract new customers while loyal customers bill continue to rise