Outstanding support leading up to the rental agreement. All communication was professional and courteous. The storage locker was exactly as described and the costs were as expected.
Verified User
•
Jan 29, 2026
2.0/5
2.0/5
The storage facilities are very good, but the price was raised 35% after around 6 months. That puts me off.
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
Helpful, friendly, knowledgable
Verified User
•
Jan 3, 2026
5.0/5
5.0/5
I was very happy with the personal attention we received from the CubeSmart staff.
Verified User
•
Dec 7, 2025
5.0/5
5.0/5
All steps with reservation and communication with customer service was awesome. Answered all my questions. Very good service.
Verified User
•
Nov 22, 2025
5.0/5
5.0/5
Excellent service
Verified User
•
Nov 10, 2025
4.0/5
4.0/5
Friendly and helpful staff. Good location.One negative is not providing pro-rated refunds at move-out. Kindness goes a long way.
Verified User
•
Nov 6, 2025
3.0/5
3.0/5
Overall it was fine. Giselle was wonderful. She was kind, prompt, and understood my issues when they came up. I give her a 10.I can’t say the same for the Regional Manager who never followed up after multiple request.
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
Facility always clean. Help available when necessary.
Outstanding support leading up to the rental agreement. All communication was professional and courteous. The storage locker was exactly as described and the costs were as expected.
Verified User
•
Jan 29, 2026
2.0/5
2.0/5
The storage facilities are very good, but the price was raised 35% after around 6 months. That puts me off.
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
Helpful, friendly, knowledgable
Verified User
•
Jan 3, 2026
5.0/5
5.0/5
I was very happy with the personal attention we received from the CubeSmart staff.
Verified User
•
Dec 7, 2025
5.0/5
5.0/5
All steps with reservation and communication with customer service was awesome. Answered all my questions. Very good service.
Verified User
•
Nov 22, 2025
5.0/5
5.0/5
Excellent service
Verified User
•
Nov 10, 2025
4.0/5
4.0/5
Friendly and helpful staff. Good location.One negative is not providing pro-rated refunds at move-out. Kindness goes a long way.
Verified User
•
Nov 6, 2025
3.0/5
3.0/5
Overall it was fine. Giselle was wonderful. She was kind, prompt, and understood my issues when they came up. I give her a 10.I can’t say the same for the Regional Manager who never followed up after multiple request.
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
Facility always clean. Help available when necessary.