Great employees, ease of access, priced competitively
Verified User
•
Apr 4, 2026
1.0/5
1.0/5
Never got notified of rate increases, increases were too frequent and astronomical. I moved to an upgraded facility for a third of the price and quadruple the benefits. The online pay system malfunctions and the surcharges are ridiculous.
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
excellent staff !
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
Great service
Verified User
•
Mar 31, 2026
5.0/5
5.0/5
They were very nice
Verified User
•
Mar 27, 2026
5.0/5
5.0/5
The people that work there are very nice and the facility is very nice.Special thanks to Nick!!
Verified User
•
Mar 26, 2026
5.0/5
5.0/5
Excellent customer service by office agents
Verified User
•
Mar 25, 2026
1.0/5
1.0/5
Although staff are phenomenal and very helpful and knowledgeable…the pricing is astronomically unfair; especially for clients with longevity.
Verified User
•
Mar 24, 2026
5.0/5
5.0/5
Nicholas and Steven are extremely customer focused and that means so much to me. Also, the special rate fit my budget. Thank you.
Verified User
•
Mar 21, 2026
5.0/5
5.0/5
The facility is outstanding. The staff goes above and beyond, but the higher management team and the corporation does not care about customer satisfaction. All they care is about their bottom line. They’re constantly raising the fees, making it impossible to continue to store there. Instead of treating good customers with Rewards they treat you by overcharging you if you’re gonna use Storage, you need to go to a mom and pop place. It’s unfortunate because empty units don’t bring revenue.
Great employees, ease of access, priced competitively
Verified User
•
Apr 4, 2026
1.0/5
1.0/5
Never got notified of rate increases, increases were too frequent and astronomical. I moved to an upgraded facility for a third of the price and quadruple the benefits. The online pay system malfunctions and the surcharges are ridiculous.
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
excellent staff !
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
Great service
Verified User
•
Mar 31, 2026
5.0/5
5.0/5
They were very nice
Verified User
•
Mar 27, 2026
5.0/5
5.0/5
The people that work there are very nice and the facility is very nice.Special thanks to Nick!!
Verified User
•
Mar 26, 2026
5.0/5
5.0/5
Excellent customer service by office agents
Verified User
•
Mar 25, 2026
1.0/5
1.0/5
Although staff are phenomenal and very helpful and knowledgeable…the pricing is astronomically unfair; especially for clients with longevity.
Verified User
•
Mar 24, 2026
5.0/5
5.0/5
Nicholas and Steven are extremely customer focused and that means so much to me. Also, the special rate fit my budget. Thank you.
Verified User
•
Mar 21, 2026
5.0/5
5.0/5
The facility is outstanding. The staff goes above and beyond, but the higher management team and the corporation does not care about customer satisfaction. All they care is about their bottom line. They’re constantly raising the fees, making it impossible to continue to store there. Instead of treating good customers with Rewards they treat you by overcharging you if you’re gonna use Storage, you need to go to a mom and pop place. It’s unfortunate because empty units don’t bring revenue.