I started my initial move in, in early 2021. The price was right and I moved into a 5x10 cube. Than after a couple of years I needed to downsize and Cube Smart again was able to accommodate me with a good price for a 5x5 cube. I was happy that I was able to stay at the same facility when I needed space. Thank you Manager.

employees are very very personable & knowledgable

The facility was fine. A bit of an odor but generally dry and OK. There should be more carts available and loading areas, but otherwise OK. The staff was helpful. But the huge increase in costs was horrific. I understand giving introductory rates for new customers, but when existing clients are asked for over 2x the price for the same unit, that's ridiculous. It drove us to leave. For a short term rental, you're fine. But for long term storage, without lease options, we would not recommend.

Clean, pretty easy to access, good deal as long as I get stuff out pretty quickly

Customer service was fair at best.

First, let me say that the staff at the store are great - helpful, responsive, courteous.My problem is with price gouging. I was a CubeSmart customer for 10 years. Each year my rental fee went up excessively, far higher than the rate of inflation. This year, for example, it went up 14%, which has been typical. I then call to ask for a reduction, and I get a few percent taken off but the increase, this year, is still 10%, more than three times the rate of inflation. I am extremely happy to have finally been able to move out of the unit and close out my account.So no, I will not be recommending CubeSmart to anyone. In fact, if asked, I will advise strongly against it.

Frequent price increases made the unit unaffordable and found cheaper storage at another facility

U care more about the bottom line than the customer ur pricing people out of their hard earned money .the GM cares more about her lining her pockets . U price people out of cube smart one day it's gonna b empty.

Clean units.

Everyone I talked to at your regional customer service staff and the staff at the local location I chose were amazing. They helped me with grace and kindness. No question went unanswered or made me felt like I was bothering them. Just a great experience.