I really loved that I could do it all online. It was very simple and easy to follow. And love that I can go into it whenever I want. I just didn’t like that mine unit was inside a door and I couldn’t prop the door

Staff are friendly and extremely helpful. The facility is clean, and the rates are competitive. The reservation process was simple and efficient.

Clean secure

I wish the price hadn’t increased so much, but i cannot speak highly enough about the cancelation and signup processes being so simple. Very few companies will simply let you sign up and cancel any type of lease or subscription without jumping hoops and having to show up in person. If I was to get another storage unit, I’d consider cubesmart again.

Easy, quick and good price

Facilities are extremely nice, and getting to my unit was easy.

Recommending storage units isn’t something I routinely do, but if they were looking for one I’d tell them about it, if the location made sense for them.

Due to the drastic and consistent increases.

My storage unit was great for storing stuff: clean, pest-free, loved the inside unit, and hours of access the unit were very reasonable. When I needed to talk to staff, they were super friendly and helpful.The reason I would not recommend is the frequent and large price increases. Just about doubled from $160 to almost $300 in the short time I had the unit. Looking online, new 10x10 units at your facility are renting for about $175. So why I was I paying so much??? Terrible idea to soak your existing members for so much as a "reward" for their loyalty.

Although I am very satisfied with my decision to rent storage space with CubeSmart, it is unlikely that this subject will come up in conversations with my friends or family - hence the median score. The score is not a reflection of the level of my satisfaction with CubeSmart; rather it is just the way the question is phrased.