CUPRA Newcastle
Railway St, Newcastle upon Tyne, NE4 7AD, GB
0191 256 4602
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1 Verified Review
Verified User
•
Apr 14, 2026
I was in Cupra Newcastle on 7th April. I paid £100 deposit to secure a vehicle. I changed my mind on said vehicle and informed Cupra on Thursday 9th April (am).I was informed a refund would be processed. It hasn’t been. I chased Monday and was informed it would be processed that day or Tuesday (Tuesday) it has not been.I would like my £100 back that I paid in good faith knowing this was refundable.It shouldn’t take nearly a week to initiate this.Please refund ASAP tomorrow morning. Cupra are technically withholding money that does not belong to them and I am not impressed. If this is the customer service they provide pleased I didn’t go ahead with the car.