The visit and provider were perfect. The only SIGNIFICANT problem I had was with scheduling. On a Friday evening past 5 pm, I received a voice message sharing scheduling conflict and they would need to reschedule - since a Friday and after 5 pm this news stopped me from arranging my work schedule for Monday - so no work. Sunday afternoon - another message sharing needing to move the appointment. Monday am I received a call saying I can enter the building for my appointment - this was quite frustrating. Also frustrating were the calls I was receiving to reschedule were at odd times and I kept missing them and having to go to the phone tree to leave messages for them to call me yet again - it got to a point where I left a myChart messages giving all my available times. The virtual phone system is not good and the hours of phone calls, I found, were odd not keeping with the professionalism of AAMC.

Very good experience in this new environment brought about by COVID 19

Everything ran very smoothly especially considering the COVID restrictions

It was all good love the fact that I was brought to my appointment at exactly the time indicated

very satisfied with whole experience.