I gave the fella all of me details and he was to get back to me. I have not had any response since the phonecall so will not be getting a car from here no matter the discounts offered. Abit of professionalism goes a long way. He had my number, as I rang him, if there was an issue of getting the correct details

I went into Charles Hurst Dacia, Boucher Road on 21 March to look at Dacia Duster and made an appointment will Ellen Hickland. At the meeting we were originally looking for the latest model of Duster and Ellen's manager told us that the Dacia SUV deal was coming to an end and there was a black 2024 model 1.6 and manager stated that this was the only vehicle available at that price because newer model would need to be registered before sale as they were GB cars and the only difference was the engine was 1.6 instead of a 1.8. We had earlier stated to Ellen that we didn't require the fabric guard or paint protection add-ons. As it was late in the day we agreed we would go take the car and finance details were applied for. We received confirmation of finance approval the following day, although we had to contact the dealership to establish vehicle specifications as we weren't shown this on the day, this was received by email. We received the e-documents to sign, however my partner noticed that the fabric guard add-on had been included in the price quoted despite us not asking for it. We contacted dealership and was advised the manager would need to remove it, we have since contacted the dealership 3 times and was advised a sales rep would be in contact. We are now approaching 3 weeks and no one has contacted us to sort this mess out, on the day we left our appointment we were told that the car would be available the following week.

Ethan was brilliantWent through all options and without any pressure or hard salesDecided not to buy right now but will return to CH when ready on the back of our experience

Friendly and informative. Questions clearly answered.

I had booked to see a car, only when confirming the appointment on the day was I notified the car had been sold

first time i went to charles hurst everyone was busy

i thought the salesmen ewan and Gareth were very nice i did not want to change car for 2 months unfortunately instead of listening i felt being pressured into changing now so i went to another dacia dealer and got a great deal

Salesman said he would e mail brochure on Bigster. Didnt happen

Will never buy from Hursts

Service was excellent.everyone I was in contact with were pleasant and helpful.Billyw