Dacia Newcastle Lookers
3.6/5
3.6 /5
44 Verified Reviews
Benfield Rd, Newcastle Upon Tyne, Newcastle upon Tyne, NE6 5XA, GB
0191 228 4300
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
44 Verified Reviews
In January I purchased an abarth competizione 595 NH19LLM from yourself and within a couple weeks the first issue started with a turbo boost leak which I reported to yourselves but resolved myself.In June, when replacing a broken spring it was noted that there was excessive corrosion of all break discs and pads, and front shocks. Which I have had to pay to have replaced. As at this time I would have had the car 6 months, the level of corrosion would not have been caused within a 6 month period.More recently the electric computer crashed and RAC said this was the cause of my battery needing replacing.This morning I have woken up to an engine management light, left without a car again. It is booked in to a local fiat garage on Friday to see what the problem is.I have had this car 10months and I have had nothing but issue after issue, I am around £1000 in cost of resolving problems with this car.I do not accept this is normal wear and tear for a second hand car. I have owned multiple 2nd hand cars and never experienced anything like this.I would love to be able to to return the car for a full refund but I dont think that will be possible. But even some compensation to the issue I have been experiencing.I will add that the corrosion was so bad that even bolts had to be replaced and when changing the batter the battery holder needs a replacement as that too has corroded.We have also notice when doing the work to the car. The undertray is missing. I have got recipient for all costs that I have had to pay to fix issues

5.0/5
5.0 /5
I would like more detail of what was done of not done for any specific reason.

5.0/5
5.0 /5
The staff were friendly, professional and helpful. Excelllent service!

4.0/5
4.0 /5
You had my car for 2 days due to needing a partIn the past it would have been valeted and returned looking like newI thort that used to be a nice touch but this time nothing doneAlso wasnt happy 3 times reported that the pipes to windscreen wash kept getting blocked and told warm water and blow yet this time told £93 _to check and cleanShould have been done while under warranty

5.0/5
5.0 /5
Very happy. Thank you

5.0/5
5.0 /5
Excellent fast service in all respects. Very friendly & efficient staff

4.0/5
4.0 /5
Disappointed you stopped including a car wash

5.0/5
5.0 /5
Excellent service.

5.0/5
5.0 /5
Inquired on a new car. Was told to go home and I would get information and a price by phone but 4 days later still nothing.

5.0/5
5.0 /5
Feel like a valued customer when in Benfield Road Newcastle