Service Rob is very helpful, friendly, and always there to help.

They went above and beyond to help me get my disabled vehicle in the shop for the repairs. They certainly turned around an unpleasant experienceThey tended to my car repair needs in a professional and timely fashion.

All the employees are great and the work was completed quickly.

Alison was our consultant through this process. She worked tirelessly to find the exact vehicle that we wanted. We keep our vehicles for a very long time so we were extremely particular. She did a phenomenal job locating the vehicle and getting it to your store quickly. We were able to come to your facility and close on all the paperwork in a short period of time, which was great. We are extremely thankful to Alison for all of the hard work she put in to this purchase.NAWe were hoping to receive a better deal on the vehicle. This was not the fault of our consultant. She did everything that she could. The interest rate on the vehicle is insane at 9%. Our credit is not bad enough to receive an interest rate that high.Darcy Mitsubishi was a very pleasant store. Every employee that we encountered was extremely nice and helpful.

Great service with friendly, professional employees

I have dealt with Rick since I have had the Outlander. I have appreciated the time to takes to explain, his honest and care for us not only as a client but as an individual. When I was there for the service, he was dealing with multiple people at one time and did not allow the room filled with people to overwhelm him or change the way he interacted with us.Have been super impressed by my dealings with D'Arcy Mitsubishi in Joliet. From the beginning when I first met the sales team, to now with follow up care, after the purchase.

Excelent serviceNice people y very good service

I had a fantastic experience with the Mitsubishi service department! From the moment I arrived, the staff was professional, friendly, and genuinely focused on providing great customer service. They took the time to explain everything clearly and kept me updated throughout the process.The work done on my car was top-notch — it runs better than ever! You can really tell they care about doing things right and making sure their customers are satisfied. I highly recommend this service department to anyone looking for reliable, high-quality work and a team that truly values their customers. I’ll definitely be coming back for any future service needs!

Changed appointment time with dealership and central scheduling retained original time causing notices to be wrongAlways had very friendly and knowledgeable staff service me.

No need for any improvement.Everything went very smoothly.They were very helpful and concerned about what problems you might be having with your new vehicle. And couldn't have been nicer and the serviceman was very polite and took interest. In you and your car and everyou. Are?