D'Arcy Mitsubishi
4.9/5
4.9 /5
140 Verified Reviews
2521 West Jefferson St, Joliet, IL 60435, US
(815) 230-3333
140 Verified Reviews
5.0/5
5.0 /5
Rob was incredible!! Customer service does not exist much these days but he was wonderful to work with. As a lady, I feel that I am not listened to 100 percent when bringing my car to places. Rob listened to me, asked follow up questions, and explained everything thoroughly. It was so nice!!! I have already scheduled my other vehicle for service with him lol. He definitely deserves to be recognized for helping me!!!Wonderful experience start to finish

5.0/5
5.0 /5
Was also happy that someone there was able to drop me off at work, so I didn’t have to take a whole day off.Rob was able to help me ASAP and walked me through what to try to do to get my car fixed. He was able to guide me when I needed to arrange a tow.

5.0/5
5.0 /5
Hamdi Omar was amazing, both over the phone and throughout the purchase process. He earned my trust over the phone with his clarity and directness. He and the finance person were amazingly efficient, enabling me to leave with a car despite my coming in very late.

5.0/5
5.0 /5
Professional, efficient & very detailed info.

5.0/5
5.0 /5
I was still satisfied it just took longer than I expected but no big dealKeep doing what your doing, maybe lower prices a little bit for services that are recommended.Rob in the service department always goes above and beyond when it comes to customer service.

5.0/5
5.0 /5
Hamdi Omar and Jeckie Bell are great.They make the whole process quick and easy.Smooth and fast purchase process.

5.0/5
5.0 /5
My Mitsubishi has been running well, but whenever I need to go in for maintenance, it’s always a great experience. They treat you well when you arrive. They’re very helpful. They answer all of your questions and they go above and beyond.The service advisor Rick is just absolutely great along with the other staff as well. They even wash your car nicely. Leave a nice note and mint in the driver side when it’s time for you to leave, I would highly, highly recommend this dealership.The people that work there are very knowledgeable, friendly and kind. Rick assists me when I go and he is the best! He is very pleasant and knowledgeable. He is a great asset to your company..

5.0/5
5.0 /5
great workrepaired timely

5.0/5
5.0 /5
D'arcy had the best customer service.

5.0/5
5.0 /5
they made the process a pleasure.courteous and knowledgeable sales associate.