From the time we drove on the lot, Sterling Moody provided an exceptional buying experience. We did not intend to purchase a car at the time, and at first, we were only looking for pre-owned small to midsized cargo vans to fit a particular purpose. While looking at the inventory, we had a great conversation with Sterling on how we loved the first 3 Ford Escapes we’d owned a few years ago. He showed us a pre-owned model and a new ‘22, fully explaining both models and the pluses of each. We decided to wait until the next morning to make a decision. In the meantime, one of your other locations showed they had a preowned Transit Connect and we inquired if Sterling could show us that one. At our appointment, he ensured us he would help us see it. But by the time our appointment came along, Sterling had done such a great job featuring the Escapes, we decided to purchase the new one.

Alex Salas was great & was able to help me out. Even with all the shortages and the pandemic going on. He helped me choose a great vehicle & after that one test drive, I was set. I would recommend everyone that I know who is in the market to come see Alex.

Chance was very friendly and kept us updated.

Everything went great. My truck was ready one day late, but I understand the delay due to parts availability. I was able to pick up my truck late Saturday afternoon, not too many people around. The checkout process was a little confusing. Apparently due to changes by David McDavid was the cause. I received my receipt, but on previous repairs I also received a breakdown or explanation of the work done that included parts, price, and time. This time that breakdown was missing. Glad to have my truck back in great running order.

He did great job

The gentleman that met me was friendly and took care of the first 5000 mile check-up on my Explorer. He called me when the service was done.

The service dept did a great job on my repairs.

The service department , the service tech and all the sales personnel are GREAT.

M

Good service and efficient on the financing portion for sure. Was impressed with this dealership.