I said all this on last survey and never heard anything.First my service rep ceasar was awesome always isMy issues is is the back. For the third time I got my car back with black grease hand prints all over the font of the hood and the door. My tuck is white so it stands out. I still hate the fact that every time I show up I have to go searching for a rep just to find they are at each other’s desk talking. ( yes they could be working on a client but perception is reality. Not to long ago y’all changed all my phasers and timing chain. Since then my low brake fluid alarm keeps going off. I looks and saw fluid was a min. Line. I told ceasar he said would have them look. When he came back he told me that they told him that they added brake fluid. Well they didn’t it was at some spot. Honestly the only reason I still come for service is because I have the service plan with free oil changes and no other dealer will honor it. Again noProblem with Cesar just the techs. And the grinding noise that I brought it in for some months back and they changed the hubs well that didn’t fix it. Anyway have a nice day.

Great customer service, with the service department as always.

My sales guy Sam and the assistance we received from the sale dept. manager was outstanding, as well as, Jose in the Finance Department!!!!

Monte was amazing and did a fantastic job putting me in the car I wanted.

I went in for an oil change and was out in less than hour. I appreciate good service.

Everyone was wonderful, and the process was fast and easy. Would highly recommend!

I love walking in the My dealership and people know me!

I purchased a 58k automobile but, found out later that there are some important items missing on it. I’m interested to know if the dealership will fix those items that I wish had been documented at this me of purchase!

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Overall, I am satisfied with McDavid Ford service. The only things that keep me from giving it a 5 star review are the fact that when I arrive, I always have to go hunt down a service tech to check my car in, and the wait is often very long. I expected a bit longer than a normal oil change since I opted to allow some of their suggested maintenance, but almost 4 hours is a bit much. Still waiting area is comfortable. Techs are polite and professional