I am only rating 5-star for Sloan Fine and Brian Bertschy working with them was awesome, I sent hem pictures of our existing truck, asked me what I would like to put on the new truck and right before they started, they confirmed again. The signing of the papers for paying cash felt a disaster, waited an hour before I was called in there, I know the person was new but and I do not like to shine light on it, we all have to start somewhere. As that was done, I was checking the paperwork sending a picture to our lady that handles the fuel card and will request insurance card and the VIN # was wrong, so I had to wait another thirty minutes for that to be done.

My appointment was for 8am and Salman was able to get me checked in and out before 8:30am.

My experience was bad. I didn't get the notice for the recall of my vehicle and I'm experiencing same the problems of the recall and I'm told both can be done about that. Now I'm stuck with a car that doesn't work for problems Ford has acknowledged responsibility for. It's actually a disservice to the consumers.

We had a great experience with our salesman, Spiro. He was very helpful and communicative from the start. I was able to provide most info needed before arriving at the dealership so the process was very simple.

We had a wonderful experience. Thank you!

It was good.

Excellent

There was a mixup on the time, but all worked out. Loved the mechanic guy.

Excellent service from the sales person I worked with. Clear transparent communications with no pricing/hidden extra's surprises.

We can’t rave enough about Brian, he has always taken great care of us! Luiza, Jose, and Sam were outstanding as well!! Thank you!!